Review Audit

[rayrober]

As a franchisor we have 350 published locations on GMB. We want to undertake an audit as to the number of our locations which have zero reviews. I know that we can see individual reviews via the Managing Reviews function ( which we use to monitor reviews) or by opening the dashboard for each individual location. This however is very time consuming given the number of locations we have. Has anyone found anyway to get this type of review data - would be wonderful if it was available via Insights.

 

[JoyHawkins]

You should check out Bright Local's reputation manager. I think it might automate a lot of the reports you're looking for: Reputation Management Software | Monitor and Grow Online Reviews

They are one of our forum's sponsors.

 

[keyserholiday]

Are you currently using the Google My Business API? You can pull all of your reviews and other valuable data via API. If you have over 100 locations in one account, Google doesn’t send out review notifications. I recommend looking into a review management system. I second Joy’s recommendation of Brightlocal.

 

[rayrober]

Thanks Guys - I will check out your suggestions.