Apr 11, 2013
Reaction score
So glad to be a part of the community here! Look forward to participating!

I have a client that is a brick & mortar storefront in a local city. They want to improve their local SEO for people searching for their services in the local area.
The problem is, they have a Google Places For Business listing under a Google account of a former employee (let's call it,

Luckily this former employee is fully cooperative, but we definitely want to take ownership of this local listing at all costs and move the control of it over to a global Google account for employees.It's important to note that Google automatically created a Google+ Local Business page for this company using the Google Places For Business listing's information under the ( account.When you visit the auto-generated Google+ Local Page, it has a button that asks, "Are You The Owner of This Business?" with a button beneath saying "Manage This Page". This Google+ Local page has TONS of great reviews, so I want to make sure I don't mess anything up.

If I log into our newly created global Google email account for employees and click "Manage This Page" (which I very much want to do!), it takes me to the new Google Places for Business dashboard where I fill out NAP/etc and searches for the business. It found the current listing and asked if I wanted to claim it. If I click to claim it, asks me to Verify ownership via postcard or phone call. This is perfectly fine, since I am working at the office location and can take the call/postcard, but if I verify this business under the new Google account, do I risk losing the reviews or wiping out any other information currently attached to the Google+ Local Page? I've read some instances where merging pages/listings/etc have resulted in loss in reviews, or worse... decreases in rankings.

So how do we safely take ownership of this Google+ Local page? And if we can, what happens to our old Google Places for Business listing that is under ( Is there a way we can just create our own listing or transfer that listing to our newly created Google account for the company?

Thank you so much for your kind help and assistance.

Colan Nielsen

LocalU Faculty
Jul 19, 2012
Reaction score
Hi Deke,

Unfortunately there are always risks with re-claiming a G+ Local page into a new account.

Reviews can be lost, ranking can suffer.

However, if the NAP is staying the exact same, and you wait until the listing is verified in the new account before removing for the other account, you should be OK.

I'm wondering however, if there will be issues with the new dashboard and the rumors that listings will no longer be able to be claimed in multiple accounts. Either way, this would just add a step or a tweak to the process.
Similar threads
Thread starter Title Forum Replies Date
F Swapping Domains on Google My Business Listing - Risky? Local Search 0
E "Duplicate" Profile That Google Claims We Already Manage? Google Duplicates & Merges 2
Elmer .S How to delete duplicate Claimed listings on Yelp? Citations 5
Colan Nielsen NEW Claim your listing on BrightLocal's Agency Directory: Get in front of relevant customers and win leads LSF News and Announcements 3
Scott BLV Claiming Citations 2
jpayne7 Claiming SAB That Has No Visible Claim Option Service Area Businesses 5
W Listing Claiming Issue Google Local 101 6
Steve Wiideman Does anyone have a Google My Business claiming best practice guide? Google My Business & Google Maps 3
P Claiming 100 locations on Google Maps - what's the best approach? Multi-Location Issues 4
Toby 39 Celsius Help - GMB suspends listing, claims dup but there are no dups Help & Support for Google Local 6
Ellen Google Virtual Tour Photographer Claims Boost to Rankings Google My Business & Google Maps 3
FriarTuck00 Merging: One Storefront (Claimed) and One SAB (Unclaimed) Google Duplicates & Merges 3
E BING - Claiming existing listings causes a DUPE? Citations 3
K Claimed a Listing, Went to 404 Then Dropped 5 Dupes in Dash Google My Business & Google Maps 3
J Claiming a Directory Listing For a Client Citations 9
CarrieHill New Feature - Claim This Business (But My Listing Is Already Claimed?) Google My Business & Google Maps 12
EmilyW Yellow Pages: change phone number to claim? Local Search 3
Monica Simpson Claiming a personality Google My Business & Google Maps 5
C How to Claim a GMB listing with a lost Email Google My Business & Google Maps 2
camarchi01 How to Claim a Knowledge Panel Local Search 4
Cordell Crowley Video Verification Prompt When Claiming a Listing Google My Business & Google Maps 1
T Unable to Claim an Unverified Listing Google My Business & Google Maps 2
A Claiming Franchise SABs Service Area Businesses 5
Andy Eads GMB Business Claiming Can't receive mail Google My Business & Google Maps 4
K My company shows twice in search but 1 is not claimed and 1 is not full Google My Business & Google Maps 8
Scott BLV Google My Business Listing Claiming Link Google My Business & Google Maps 2
Grabgooglesgoogles Claiming Public Spaces & Places Help & Support for Google Local 1
Gerry.Foster "Claim this knowledge panel?" Sorry if repost Local Search 1
H Claiming Facebook with a phone call Citations 4
djbaxter Google claims progress on fake business listings on Maps Google My Business & Google Maps 4
M How to Tell if GMB listing is already "Claimed"? Google My Business & Google Maps 2
L Which is easier to rank? Claim existing listing or create new listing? Ranking Puzzles 2
E Noticing lots of real estate listings worldwide now displayed with "manage this listing" rather then "claim this business" Local Search 0
freerunr Verbiage on Unclaimed GMB pages: "Own this business?" (KP) / "Claim this business" (Maps) vs. "Manage this listing" Google My Business & Google Maps 23
L Best Approach to Claiming Yelp for Enterprise Organizations Citations 17
Cordell Crowley Yelp Listings Claimed by "Corporate"? Local Search 3
KymM How to Claim SAB When Address is Unknown? Service Area Businesses 3
Cordell Crowley Issue Claiming Already-Claimed Listings Google My Business & Google Maps 11
Oliver Keates Company GMB listing has been claimed by a third party Google My Business & Google Maps 2
Cordell Crowley Issues claiming/creating listings? Google My Business & Google Maps 11
Chris Ratchford Hibu claimed a new GMB listing w/out client's consent- rejected owner request Google My Business & Google Maps 11
Oliver Keates How can I tell if a GMB listing is claimed Google My Business & Google Maps 2
jaywilner How to tell if a Google page is verified/claimed Google My Business & Google Maps 5
Ayan164 New GMB Procedure - "Claim" Listing Google My Business & Google Maps 2
Travis Van Slooten Unable to Claim or Update iBegin Listings (Unless Using Yext)? Local Search 14
H Is there any way to bulk claim Yellow Pages listings? Local Search 2
Travis Van Slooten How to Make an Address Change to Claimed Google Listing (with no access to it) Google My Business & Google Maps 7
H Citations importance in claiming and losing or GMB listings. Citations 9
Greg Schueler Can't Request Ownership of Claimed SAB Listing? Google My Business & Google Maps 2
M Deleting Duplicate Claimed GMB Google My Business & Google Maps 2

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert

Top Bottom