SAB company wants to add a Brick and mortar location

[nicoco]

A potential client (Plumbing company) who has set his GBP as an SAB using his home address, is expanding and opened a brick & mortar location on the high street. When trying to claim a GBP for his new location apparently he gets pop-up message asking "is this your business" and shows his existing listing. I don't have access to the account so not 100% how he is going about it.
Is anyone familiar with this type of message?
More interestingly, Is it ok to create a GBP for a brick-and-mortar location in addition to an SAB listing and keep both listings even if they are in the same area?

Many thanks

 

[keyserholiday]

Tell him to say no, this isn't my business.

 

[nicoco]

Tell him to say no, this isn't my business.

Thanks Jason
Is it ok to create a GBP for a brick-and-mortar location in addition to an SAB listing and keep both listings even if they are in the same area?