Same person 2 profiles same review - flagging does nothing

[Vincent Tobiaz]

Anyone else ever experience this? I had some jerk post the same defamatory review twice so at least you'd think that at the very duplicate would get removed and I could deal with having my first 'bad' review. I called GMB they said flag and had me pick the last reason option and wait 72 hours. We're past that now.

 

[JoyHawkins]

If you've waited 72 hours, you can follow up with support again and they can escalate it for removal. If the same review is posted twice, generally they remove both.