Services in GBP (GMB)

[bfrazier]

Some of the services in our client's Google Business Profile keep getting removed. The services we're trying to add are listed on their landing page, but when we add it, we get the notification to "approve edits made by Google," and the service we added is crossed off. This is happening for two different clients. I know services aren't a ranking factor, but given that they can show as a justification, we'd love to have the client's core services listed.

Thoughts? Thank you in advance!

 

[Justin Mosebach]

Yep, I'm seeing this exact issue with a client.

 

[Justin Mosebach]

@bfrazier Just spoke with Joy Hawkins and she's recommending reporting this on the Google Business Profile forum to see if others are having the same issue.

 

[bfrazier]

@bfrazier Just spoke with Joy Hawkins and she's recommending reporting this on the Google Business Profile forum to see if others are having the same issue.

Thank you @Justin Mosebach! I just followed Joy's advice and reported it in the GBP forum. I'll report back!

 

[Justin Mosebach]

@bfrazier What's the URL of the forum post? It looks like others are also having the same issue here.

 

[bfrazier]

@justinmosebach Here you go! https://support.google.com/business/thread/146660635/why-do-my-manually-added-services-keep-being-removed-from-gbp?hl=en&msgid=146660635 Thank you for your support!

@bfrazier What's the URL of the forum post? It looks like others are also having the same issue here.

 

[JoyHawkins]

On it

 

[bfrazier]

On it

@JoyHawkins I just posted this in the community forum, but want to reply here too, just in case you don't see my other message! Apparently, the issue is fixed (for now, at least). We saw it happening with 2 different clients, but now, the manually added services are staying put. As always, thank you for your support!

Reply