Hi everyone,
I am concerned about what appears to be an artificial review pattern affecting the local ranking of this Google Business Profile:
DEPANN’INFO – Dépannage informatique à Genève
https://maps.app.goo.gl/r84mwVPTttuR2HXN9
I work in the same local sector, and I am concerned because this fake-review pattern is artificially influencing the business’s local search ranking and placing legitimate, long-established businesses at a significant disadvantage.
The review texts and contributor pattern appear highly suspicious:
The same profile also has a documented history of using multiple fake Geneva addresses. I discussed that separate issue here:
https://localsearchforum.com/thread...ile-redressal-forms-ignored-for-months.63156/
I understand that the address history does not prove review manipulation, but it provides relevant context concerning repeated integrity concerns associated with the same profile.
I have already reported individual reviews and the overall conduct pattern. I am attaching a simple screenshot of the public Google listing showing the business name, its 4.9 rating and its current total of 116 reviews.
Could anyone advise on the most effective way to obtain a manual integrity review of the profile and its complete contribution history?
I am concerned about what appears to be an artificial review pattern affecting the local ranking of this Google Business Profile:
DEPANN’INFO – Dépannage informatique à Genève
https://maps.app.goo.gl/r84mwVPTttuR2HXN9
I work in the same local sector, and I am concerned because this fake-review pattern is artificially influencing the business’s local search ranking and placing legitimate, long-established businesses at a significant disadvantage.
The review texts and contributor pattern appear highly suspicious:
- This business has been operating for only around eight months, whereas several of the local competitors in the comparison have been established for approximately a decade or longer. Despite this enormous difference in operating history, the newer profile has already accumulated 116 reviews. Among eight established local businesses, the median was only 25 reviews and the average was 30.1, meaning that this eight-month-old profile already has approximately 4.6 times the local median.
- Of its 116 ratings, 114 are five-star and the remaining two are one-star, with no ratings at all between two and four stars.
- Numerous reviewers have only one to three total contributions.
- Multiple five-star reviews appear within concentrated periods.
- Several comments are generic or use unusually promotional and search-oriented wording, including service-and-location phrases such as “dépannage informatique Genève”, “récupération de données” and “assistance informatique à Genève”.
- One reviewer shares the surname of the person publicly identified as operating the business, raising a possible conflict-of-interest concern.
The same profile also has a documented history of using multiple fake Geneva addresses. I discussed that separate issue here:
https://localsearchforum.com/thread...ile-redressal-forms-ignored-for-months.63156/
I understand that the address history does not prove review manipulation, but it provides relevant context concerning repeated integrity concerns associated with the same profile.
I have already reported individual reviews and the overall conduct pattern. I am attaching a simple screenshot of the public Google listing showing the business name, its 4.9 rating and its current total of 116 reviews.
Could anyone advise on the most effective way to obtain a manual integrity review of the profile and its complete contribution history?
