More threads by Jeffrey

Jeffrey

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Dec 18, 2018
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Hello,
For about a month now I have been working with Google support to update my clients business address. They moved in the middle of February, but whenever I try updating their address I get this error message: "Address and pin are too far apart". I've tried moving their pin a bit and resubmitting, but that doesn't work. After a few tests Google had me do, they asked me to clear the address, and then enter the new one. I'm a little hesitant to do this for fear of being suspended. Should I follow Google's lead and clear the address? Screen Shot 2022-03-23 at 11.29.52 AM.jpg

Screen Shot 2022-03-23 at 11.29.39 AM.jpg
 

dgrunited

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Jan 12, 2021
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Hello,
For about a month now I have been working with Google support to update my clients business address. They moved in the middle of February, but whenever I try updating their address I get this error message: "Address and pin are too far apart". I've tried moving their pin a bit and resubmitting, but that doesn't work. After a few tests Google had me do, they asked me to clear the address, and then enter the new one. I'm a little hesitant to do this for fear of being suspended. Should I follow Google's lead and clear the address? Screen Shot 2022-03-23 at 11.29.52 AM.jpg

Screen Shot 2022-03-23 at 11.29.39 AM.jpg

Try on a different browser. It could be a Google Chrome issue. Hope it helps.
 

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