BWrightTLM

Member
Joined
Sep 16, 2013
Messages
43
Reaction score
5
Hi, hoping to get some help from an expert here. I have a client that used to be #2 on the maps section for "eye doctor dallas" and all of a sudden they dropped off a couple months ago. We still have them listed organically on the first page (client site is dallaseyes.com) but would like to get them back to where they were in the map pack.

I understand Google doesn't like to list the same url twice on the same page, could that be causing it?

Could it be the # of reviews this client has? Which I think is currently 2.

Their google places listing is verified and a google+ page has been created a 4-6 months ago.

Business is
Prestonwood Eyecare

Do you notice anything that may be causing this?

Thanks in advance for any advice!!
 

Broland

Member
Joined
Aug 8, 2012
Messages
136
Reaction score
85
There are more results/listings with the phone number ending in 1772 than the 1774 number on the Google listing.

There are other businesses or doctors listed on the web using the 1774 number, some with a nearby address: 5425

Cleaning up and updating those listings with incorrect info should help a good bit.
 

BWrightTLM

Member
Joined
Sep 16, 2013
Messages
43
Reaction score
5
Ahh. Thank you. Yes I do need to get these cleaned up as the client moved from 5425 to 5455 about 2 years ago and that is probably what has everything confused.

I have used Brightlocal to create new citations for us a few times before, but are there any good services out there that will help do a 1 time clean up of citations like this (that are affordable)?
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,313
Reaction score
4,241
Do you know Nyagoslav? I think he does clean up. He did it for one of my clients.

But citations may not be the main problem.

Check this out. Competition may be high for City + KW but he should be ranking #1 for KW + his specific address as there should be no competition at that address.

Eye doctor 5455 Belt Line Rd Dallas, TX. He ranks J at his own address so no way he's going to rank high against city-wide competition. The Dr listing ranks A.

So the Dr dupe is part of the problem. You need to minimize it.
Read these 2 posts bottom one 1st. Search Results practitioner duplicates - Google Places Optimization Blog

Did you recently PIN verify?
Did you recently have a dupe you asked Google to remove or any other problems?

Because I can't see any MM history to research. So there is possibility this is starting over in the ranking or there is some violation inside I can't see (or was a violation that was corrected and penalty is lingering.)

If none of the above, then I'd clean up that description. Remove Dallas and def remove DALLASeyes. And take out some of the KW repetition. Don't repeat any KWs that are in cats, just talk additional services and synonyms. See if there is a ranking penalty for the description.
 

BWrightTLM

Member
Joined
Sep 16, 2013
Messages
43
Reaction score
5
Thanks for the great response Linda. That is so strange that he doesn't rank #1 for the KW + address. That is definitely something I can test out as I make changes and tweak things in the future.

I recently found out that he signed up for some sort of PPC with Superpages.com to advertise on their site and affiliates. The kicker is, they had the wrong address and website URL and have been adding the incorrect address to Superpages.com and affiliates. I called Superpages today and had them update all the information on the account. Hoping this helps some.

To Broland's response, I went into Google Places and updated the phone number to the 1772 number. To Linda's response, I went in to the Google+ Page and cleaned up the description.

The Dr Dupe piece was huge help! Great resource. After reading that, I went in to the "Dr Moiger David" listing and suggested changes according to the recommendations on that post.

I haven't verified the PIN recently or contacted Google about having a dupe.

Thank you for all the help!! Will give it a couple weeks and reevaluate.
 

BWrightTLM

Member
Joined
Sep 16, 2013
Messages
43
Reaction score
5
I have circled back around and double checked where the client is listed for "eye doctor dallas." Still not seeing them in the map pack.

Does anyone have any other advice on how we could increase our chances of ranking on the map pack over just organically on the 1st page?
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,313
Reaction score
4,241
The Dr Dupe piece was huge help! Great resource. After reading that, I went in to the "Dr Moiger David" listing and suggested changes according to the recommendations on that post.

Suggesting changes does not help until they go through. But looks like they didn't get accepted.

Dr link still goes to home page.

Everything is the same. Dr still outranks practice listing.

http://goo.gl/maps/Nnt39

Oh wait, just noticed - no wonder Google thinks Dr listing is most accurate. Phone on Dr listing matches phone on the website. The practice listing phone does not match.
 

BWrightTLM

Member
Joined
Sep 16, 2013
Messages
43
Reaction score
5
Linda,

So the phone number listed at the top that ends in 1772 is the one you are talking about? On the sidebar and contact page, we have both phone numbers. You think it matters that much to change them?
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,313
Reaction score
4,241
No sorry, I only saw the big number on top and assumed it was only one. Didn't have time to look further than that.

So biggest issue is probably that need to get Dr. listing URL changed to Dr bio page. But I just checked and don't see one at least based on top nav. Don't have time to dig. When you tried to edit Dr listing, what page did you try to link to?
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,313
Reaction score
4,241
OK that page should work. MM does not show any history so I can't tell what happened.

Since it's been awhile I'd try user edit again and in explanation don't say anything about ranking. Say: since this is a practitioner listing, linking to his bio page is the most relevant.
 
Similar threads
Thread starter Title Forum Replies Date
O When do you use Google Maps APIs? Local Content 1
sergiuliano Using location.KML and geomap.xml for submitting your locations to Google Maps Local Search 12
M Can I Use Google Voice for Google My Business Phone Number? Google My Business & Google Maps 2
nathangdavidson Anyone using Google's Marketing Kit tool to promote reviews? Google My Business & Google Maps 5
djbaxter How spam reports are used at Google: Manual actions vs. algorithm updates Spam on Google 2
nathangdavidson Asking clients to use specific words in Google reviews, against guidelines? Local Reviews 2
S Google just changed their rules for GMB posts: If you are a chain, you can now mass post to all your GMB locations using a GMB post scheduling tool Google My Business & Google Maps 6
djbaxter Google: We Still Use PageRank. We do not use Domain Authority. Organic SEO 0
V Google My Business script using GMB API - auto replies, question notifications, post scheduling Local SEO Tools & Software 0
M Tracking the Path of a Lead Using Google Analytics Marketing 4
berto When did Google My Business start using MSA metro for service areas? Service Area Businesses 2
S Free tool for local businesses - update data on Google, Facebook, Yelp, etc. - would you use it? Local SEO Tools & Software 7
djbaxter Google: HTML Sitemaps Not Useful For SEO Purposes Organic SEO 1
P Does Google Use A SAB's Mobile Phone Location/s As A Signal? Local Search 7
A Which link to use for company Google profile and reviews? Google My Business & Google Maps 10
S Does Google penalize you for using the Event post hack to get your post to last more than 7 days? Google My Business & Google Maps 6
ashley.smith Using Google Reviews on My Site Local Reviews 0
JoyHawkins Using Text in Profile Photo in Google My Business? Google My Business & Google Maps 6
Kevin Marshall Does Using Fetch As Google and Requesting Indexing Have Any SEO Benefits? Local Search 7
H Can a NON-brick and mortar use Google Reviews? And how? Local Reviews 8
djbaxter Google: BBB or Other Trust Building Sites not used for Ranking Organic SEO 12
Rich Owings Google using event schema from different website Google My Business & Google Maps 8
rosie.brightlocal Google Reviews Study: How are local businesses using Google Reviews? Local Reviews 1
djbaxter When Google Analytics Metrics Are Useful and When They Aren't Organic SEO 0
A Which Address to Use for Ranking in Google Places Citations 11
Tim Sweeney Using Google Display Ads To Advertise On Yelp Paid Search and Local Service Ads 7
V 3 options of URL of my Google Business - What use where? Google My Business & Google Maps 2
djbaxter Google Again Says We Don't Use Social Media For Ranking Organic SEO 6
L What strategies do you use to increase customer reviews on your client's Google page? Local Reviews 8
Scott ClientClicks Use Google Voice Number for GMB? Local Search 5
A Using Google's suggested address for NAP or the rest of the webs? Citations 2
J What citation should I use if Google got the G+ name wrong? Citations 4
Dustybones Want to Index Faster? Google Says Use PubSubHubbub Local Search 1
Andy How to Use Google+ Collections for Business Google My Business & Google Maps 3
Linda Buquet Dear Google, Stop Using Business Name as a Local Ranking Factor- Darren Shaw Google My Business & Google Maps 6
Linda Buquet How to Use Google Trends for Local Keyword Research Local Search 0
Nikki Brown Strange use of descriptors on Google Local Search 3
Dustybones How to properly use Google Places descriptors. Google My Business & Google Maps 10
Linda Buquet Compelling Local Search Competitive Analysis, Using Google+ Google My Business & Google Maps 4
Travis Van Slooten What Are The Advantages of Using a Google Trusted Photographer? Local Search 7
Linda Buquet Guide: How to Edit & Use a Google+ Business Page Google My Business & Google Maps 0
D No more keyword reporting from google, unless you use adwords Organic SEO 9
J How using Google Images can cost you $8,000 Marketing 3
djbaxter Google: Using schema.org markup for organization logos Organic SEO 2
bluehabit Google+ Local Business: Using an Apartment? Google My Business & Google Maps 2
Daniel C Berman Using Google Mapmaker Categories as Local SEO Competitor Research Local Search 1
bluehabit Google Places for Real Estate Agents Who Use Brokers Office Local Search 5
Travis Van Slooten How Does Google Know If You're Using a Virtual Address? Google My Business & Google Maps 5
C What's OK To Use As A Website in Google Places NAP, Categories, Dashboard Data 18
Colan Nielsen What's OK To Use As A Website in Google Places NAP, Categories, Dashboard Data 18

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom