Recent content by ash-grin

the page has 325 followers

I don't know why the limits were put on the page or what they are. But the main admin of the page is just a made up fake person so the company didnt have to use their personal logins to manage it. Do you think that could be the issue? If it is, how can it be resolved? Would deleting the "fake"...

I am having issue updating a Facebook Page name for a client. Their business name changed and when they try to edit the name Facebook won't let them by displaying a message that says "There are limits on this page. You can't take this action while these limits are in place." They have tried...

@Phil Rozek Thank you so much for the feedback. Their links are kind of lacking overall (if you ignore the PR links), so we definitely want to focus on helping them build up quality links. So it sounds like the best route is just focus on new ones and let the PR ones be.

Hi @djbaxter Yes, I know disavowing random low quality links is not necessary, but we are on the fence since it is recommended to disavow links that you or your SEO are responsible for which technically includes all of these PR backlinks. This is where I am having the debate and looking for...

We have a client who their prior SEO firm published numerous articles through a PR service. They have hundreds of backlinks with articles on sites that are not necessarily "toxic" but definitely not the best quality. A lot of the sites are not really relevant in topic to our client either. Some...

I don't know if it is possible to see the archive, but you should get an e-mail every time someone leaves a review. If it was recent and you didn't delete the e-mail notification or still have it in your trash folder, that could help. But perhaps you already checked there.

Hi Fred, I have had a VERY similar issue with a client of ours. Unfortunately it is very difficult to get them taken down and Google doesn't have a great process for controlling true spam. However, we have found that sending to Google support as Joy indicated is the first step. Most times in...

@beckyweller The first link you sent isn't working for me. The problem is that we CAN technically log in, the login we have never changed, but once we do it says the page cannot load. The account is not set up with a user profile, it is not using a person's name so there wouldn't really be...

Hi All, I know Facebook support is pretty much non-existent. but hoping for a miracle. Our client had an old account that managed a page but didnt have a personal profile. It's something they stopped doing long ago but he was able to log in using it up until recently. So now they do not have...

The United States. The photos aren't showing up at all in the actual map listing, so that was the main goal as people aren't normally using Google image search.

Is there any way to "force" Google to show the cover/logo photos chosen in the identity photo section for a GMB listing? I know photos were delayed for COVID, are they still? But also in general I seem to have issues with photos showing in search even though they are added in the backend dashboard.

@WAHamilton I have had luck recently with getting a response within a few days, but tons of times it is a canned answer that is not helpful. I also have found that asking too many questions at once will not get you good results. Support seems to harp on 1 issue so the advice from @keyserholiday...

@keyserholiday Any update on this? Or anyone else know? In general (not just for COVID) I notice I will add photos to the listing and they don't always appear in search. Any way to speed up the process or "force" Google to show them? This is including the cover/logo images. They just won't show...

Thank you! I found it on the Google Maps App on my IPhone as well. I see it the report is pretty basic and doesn't allow you to provide detailed information. But sounds like your saying the community can help even further, appreciate it!