Recent content by AspiringMapsExpert

Thank you Jason! Not sure I'm there yet. My first post was all over the place because I was facing a complex issue and honestly didn't know where to begin. I've been working through the different pieces and narrowing it down to a few specific questions that I can actually get help with. 1. Do...

Seeking Guidance on GBP Agency Account Structure - Suspended Profile & Lack of Organization Account In March 2024 we had been a "strategic partner" with another agency and in December parted ways. We have now discovered the deficiency in how this was set up. We did make an attempt to verify a...

Hi Stefan, Thanks for posting this about Pleper!! I would love to know how to solve this problem so I can rely on this resource. I can't figure out is how to generate these results so I can do some free competitive analysis. Is this a paid feature? I've had it magically appear a couple of...

Near Media's recent newsletter posted about this @Mike B https://www.nearmedia.co/whatsapp-now-live-on-us-google-business-profiles-2/ How to Track Success Since Google does not currently provide performance metrics for this feature, businesses should track activity through WhatsApp Business...

Thank- you for the intel! How do you change your address ( if that is the route he goes) so you don't rank where you originally verified? Is this something you would have to reach out to Google Support for?

We have a client who is a plumber and doesn't seem to get the traffic. Is this because he is a service area business and doesn't show his address? Can he toggle on "show business address to customers" What are the ramifications of doing this. Why are so many plumbers showing "direction" I...

I did think that might be a strategy so we will give it a go!! Thanks very much, Joy.

We were changing the primary from parking lot to parking garages using MapLabs.

Update!! We finally got the bulk verification approved by Google for 566 locations. When we used a tool to update the categories all of the locations flipped to unverified. Google support says: "In order to verify your profiles, you need to perform live video call over 10% of the business...

We have a personal injury attorney-client in New York City who focuses on the Chinese community. Their website's main landing page is in Chinese, with additional pages in English and Russian. The GBP landing page connects to the Chinese page. I understand the landing page impacts traffic, but...

I assume we can give up on uploading FAQ's since they are part of chat??

In future, this is what I will do Elizabeth. We have transferred ownership back and are now just managers. The client added back the other managers that were writing the review responses but the responses have not reappeared. Google Support said to delete the duplicate but did not comment on the...

Oh boy! Thanks JS. When the management request expired I guess I should never have taken the "get verified" step that populated from the original email confirmation. Does the duplicate have to be merged to resolve this? Google Support said the profiles have already been merged and the...

Thanks for this idea Elizabeth! All the reviews did come back and I'm going back and forth with Google Support- argh!! If a request to manage a listing expires what is the next best step? All of this happened because I verified the listing.

Hello GBP 🧠 This is the course of events: The request for management access that we sent to the company was not accepted within 7 days so it flipped to get verified. We initiated the phone verification and entered the code. The listing was verified but we became the primary owner and the...