Recent content by brentnau

I typically use the USPS "Look Up A Zip Code" tool to verify the business address format. USPS would not return a valid result for the business address. After further investigation the client does not receive mail at their location as it is a brand new multi-unit business complex without a...

Always love the conversation with clients (after the fact) that they just spent marketing dollars on a new billboard campaign. I then ask are you using a dedicated URL or call tracking number only found on the billboard... crickets.

Client has clickable business address on their Instagram profile. When on iPhone you are presented to open in Google Maps or Apple Maps. Clicking on the Apple Maps link brings the user to a bad PIN location for the address. The interesting thing is when searching for the business in the Apple...

So client obtained a virtual address and I found that the address is associated with another company in the same vertical (and ranks very well in local pack). Everything is the same except the phone number. How would this impact the client's ability within the local pack?

Thanks for the feedback. Yes we have worked with the company to acquire additional reviews from their customers, but Google is using this false review as a snippet review in the Knowledge Graph box.

We have gone through the Google My Business support and they felt that the review was not against their review policies, but there are so many inaccuracies about the particular business in the review that the owner feels that the review was for another company. The owner has left a response to...

This is the most up to date list of data providers for Apple Maps... http://screenwerk.com/2014/05/<wbr>23/apple-maps-expanding-data-<wbr>sources/

I am having a client with the same issue. The pin location is showing down the road at their competitor's location. I have have gone through reporting it from Apple Maps and I have checked the data directories. Any other ideas to get this fixed? Is their an official Apple Maps support forum?

We received the postcard last week with a PIN number and tried entering the PIN and was rejected as invalid. We then tried yesterday to use the SMS verification twice and both PINs were rejected as invalid. This was a "basic" listing so no Yahoo support. Maybe it is their ploy to push you to the...

So a main term [service + city] is returning a single results in the Google Local results within the SERPs, but when I go into Google Maps with the same search the term only displays this one listing. It pulls multiple listings correctly when using [service + "company" + city]. Do I chalk this...