Recent content by Chris Barnard

Be sure to check the policy manager on the Local Service Ads account too - from what you said about the Pressure Washing campaign, it sounds like the same CID. So maybe something there is affecting the PPC side?? (not common but possible) You can definitely change the bidding to Max Clicks, but...

How long were the ads paused? The first thing that I'd think is budget and bidding. Or maybe some simple oversight, like the campaigns had an end date set? Are all of the verification steps complete (SSN, who pays for ads...etc.), or is Advanced verification required (ex: Garage Doors...

Hi, The first thing that jumps out is the 10 reviews, how many on average do your competitors have? That's a really low amount, so my first suggestion would be to start getting a consistent amount of reviews - and don't stop. So when you mention a Google Ads account, is it the same CID as your...

Hey, In my experience, the same "ranking factors" that determine overall account health correlate to the Abs Top IR. Basically providing everything Google is asking for, and continuing to feed it positive signals. What factors directly influence whether an LSA gets the absolute top placement...

Well that doesn't happen all the time eh?! Win-win for the win!

Agreed with Ferocious1, you're fine to do so. And you should notice a change in performance - more time running should equal more leads.

Hi, Unfortunately, I personally have never dealt with the application process for prescription drugs. I was under the impression that the website content did matter, not just the keyword targeting in the Ads account. Sounds like all of your ducks are in a row, maybe someone with more...

Hey Andrea, So each of the remaining 10 LSA accounts have a GBP? And does that GBP name and address exactly match the respective LSA account you're attempting to verify? The business names and addresses need to exactly match. You could also apply to the Enterprise Equivalency program, but that...

I wouldn't think its human error dialing a number, more likely Google - ask them to swap out their tracking number, should be no problem. Anything's possible, it's Google. Confirm nothing fishy going on with LSA users and associated GBP(s). I don't think you can request to not swap the number...

Make sure that all pages do so. The potential causes mentioned above are not an exhaustive list, I'd audit everything, and every account listed as a user - including other accounts those users are attached to. Is there with your billing data/payment profile? (Click the Billing tab in LSA...

Hi, Yeah, that sucks, sorry to hear it. The lack of reasoning/communication is ridiculous. But tell your client not to panic or take any action before taking stock of their account(s), and everything/everyone attached to them. Did you click that Policy Manager link, if so, what does it say...

Hi Julia, I agree with the thoughts on competition and potential rating issues. Are the 300 leads still delivering a palatable ROAS? Do you also run PPC for these accounts?

It could be my rose colored glasses, but I'd still look at it as an opportunity. It can be a red flag, but not one that would necessarily preclude working with a potential client. Are there others? (high employee/client turnover, out of touch management, dropping revenue...etc.) If you can have...

Glad to see nothing has changed.

Hi Savannah, welcome! Yeah, it's crazy the amount of change we're seeing, right!? This is one that has actually been out there for awhile - Google indexing social posts/showing on SERPs - in most regions at least. In my opinion, the keyword stuffing of posts wouldn't even matter. On the how it...