Recent content by Chris Barnard

Well that doesn't happen all the time eh?! Win-win for the win!

Agreed with Ferocious1, you're fine to do so. And you should notice a change in performance - more time running should equal more leads.

Hi, Unfortunately, I personally have never dealt with the application process for prescription drugs. I was under the impression that the website content did matter, not just the keyword targeting in the Ads account. Sounds like all of your ducks are in a row, maybe someone with more...

Hey Andrea, So each of the remaining 10 LSA accounts have a GBP? And does that GBP name and address exactly match the respective LSA account you're attempting to verify? The business names and addresses need to exactly match. You could also apply to the Enterprise Equivalency program, but that...

I wouldn't think its human error dialing a number, more likely Google - ask them to swap out their tracking number, should be no problem. Anything's possible, it's Google. Confirm nothing fishy going on with LSA users and associated GBP(s). I don't think you can request to not swap the number...

Make sure that all pages do so. The potential causes mentioned above are not an exhaustive list, I'd audit everything, and every account listed as a user - including other accounts those users are attached to. Is there with your billing data/payment profile? (Click the Billing tab in LSA...

Hi, Yeah, that sucks, sorry to hear it. The lack of reasoning/communication is ridiculous. But tell your client not to panic or take any action before taking stock of their account(s), and everything/everyone attached to them. Did you click that Policy Manager link, if so, what does it say...

Hi Julia, I agree with the thoughts on competition and potential rating issues. Are the 300 leads still delivering a palatable ROAS? Do you also run PPC for these accounts?

It could be my rose colored glasses, but I'd still look at it as an opportunity. It can be a red flag, but not one that would necessarily preclude working with a potential client. Are there others? (high employee/client turnover, out of touch management, dropping revenue...etc.) If you can have...

Glad to see nothing has changed.

Hi Savannah, welcome! Yeah, it's crazy the amount of change we're seeing, right!? This is one that has actually been out there for awhile - Google indexing social posts/showing on SERPs - in most regions at least. In my opinion, the keyword stuffing of posts wouldn't even matter. On the how it...

Generally speaking, yes, the goal is to rate every lead and mark it booked if it booked a consult or service call. Archive leads you can't work with. If I'm seeing a lot of poor quality leads warranting a "Very dissatisfied" rating, I check job types and locations - and don't submit a majority...

Hey Kurt, if you can get IPs from server logs you can block that way, and contact support to request an invalid traffic investigation. https://support.google.com/google-ads/answer/11182074?hl=en#Reporting_invalid_traffic https://www.google.com/ads/adtrafficquality/advertisers/ (there are more...

25 is well below the required threshold, but maybe it could've also been Seller Ratings showing for the ads? https://support.google.com/google-ads/answer/2375474?hl=en Maybe check their Merchant Center account for past reviews? I'm shooting in the dark here.

If only we could exclude channels on PMax, among other things. Is your industry eligible for LSAs? I'm guessing this decrease in visibility and conversions is after the "learning phase" has completed, and ran the same amount of time, so you're judging apples vs. apples. But yeah, that would be...