Recent content by ehoobler

I have a client listing that received a review prior to their location even opening. The review has been flagged with no resolution, I've attempted to use Google's review management tool and no communication was received and no action taken, and I've opened a ticket with support. Support advised...

A client I work with is active in their GBP dashboard and has recently found that when they click on a listing to change information, view updates, etc., they're automatically being directed to the listing in Search and see options to manage the listing from there. They prefer the dashboard...

SAB has a verified listing in Dallas, TX. The same person who works this area will also be working in the Oklahoma City area, so will need a second listing for that region. My question is, since their home address that's being used to verify these SAB listings will be the same, will Google...

It's a retirement community/assisted living.

An address change was made to one of our listings and had to go through verification again. I requested a postcard be sent and on Thursday, 3/31/2022, I entered the pin from the postcard verification and the listing was confirmed verified. The next morning, Friday, 4/1/2022, there was a...

If a listing is found for a company at a previous address, but you already have a new listing with the new address, how would this be handled? There's concern that if the old address listing is marked as 'permanently closed' it could cause confusion for users who may happen across the listing...