Recent content by FriarTuck00

Our client is a lager house that brews and serves its own beer onsite. They have a very strict policy of no one under 21 allowed on the premises. That includes babies, toddlers, children, anyone. I'm not questioning or defending their reasons. They have them and it's their right. That being...

I just checked the Knowledge Panel for our location and our logo isn't showing, either.

After reading Joy's latest blog post about businesses losing ranking in Local Packs when hiding/not having a physical address, I have a question. What are considered Best Practices for GBP where a business is 100% virtual and does not occupy a physical space? How can businesses who have gone...

Bumping this because my client is still having issues with people calling her cell number via organic search and I have yet to be able to replicate it. Anyone out there got any new ideas on how this might be happening?

According to her, it is Google Maps. In fact, the most recent call was yesterday morning. She asked the person how he got the number and his response was the "google road maps". He said that two numbers came up when he searched for her company and he chose the first one, which rang to her...

I have a client who says that she gets multiple calls/day on her private cell phone from people via Google Maps. She says that people search for the company and when they tap the "Call" button, it rings to her cell phone. We manage this business's listing on GMB and I have confirmed that her...

Thanks Colan! I thought so, but I just wanted confirmation from someone more knowledgeable than me. I appreciate it!!

is offering a discount after getting a positive review the same thing? Is it against Google's TOS? I'm thinking that it is, but I wanted some confirmation before reaching out to the company. TIA

We haven't met or talked with them yet, so I'm not entirely sure. Here's what they said in their email to us with an accompanying image. We create multiple landing pages and plant them based on GPS coordinates throughout the area around your location.

Our agency has been looking into this tool for potential future use, but we haven't seen much from other SEOs on it. One of their big selling points is that it creates "Geopositioned Local Landing Pages", which they say are Google-compliant. I have yet to find any information to confirm or...

It could be that there really isn't a Google Business profile for that business. Google gets information from a variety of sources including publicly-available information, licensed data from third parties and Google users. If the business isn't coming up when you type it in, then I'd say go...

I noticed this with some of my clients today for the first time!

Natalie, according to item #3 under "Does an Event Qualify for a Google My Business Listing"in the article that @Colan Nielsen linked to above, having your holiday light show in a different location each time it's held would disqualify it from being eligible for a GMB listing. Your holiday...

We've still got Google's "hours or services may differ" appearing in our Knowledge Panel, even though we've gone in and added special hours for all of the days that we will be closed this calendar year. Is there something else that is triggering this message?

What about a non-800 number? The company doesn't have one.