Recent content by Jenny_BrightLocal

Thank you so much for the shoutout, and thanks for trusting our platform. :)

Hey folks, I'm really pleased to say that Local SEO for Good is back again, taking place September 3-4. We've got two days of talks and presentations from Joy Hawkins, Ben Fisher, Elizabeth Rule, Andrew Shotland, Near Media, Uberall, Melissa Popp, Wil Reynolds, and even a rep from Google...

Hey there, Jenny from BrightLocal here. Our support team is best placed to help you with this. Could you please contact them to raise a ticket? Send an email to support@brightlocal.com. Thank you.

Hey @ceeze Our Active Sync tool is designed to keep your listings accurate and consistent, and we’ve seen great results across the board. Our external change alerts notify you right away if there is a change or update to your info, and you can accept or reject those changes directly in...

We have had lots of conversations about doing something like this. I can't say exactly what's in the pipeline right now, but hopefully, we'll be able to meet these needs in the future.

Hi John, I'm happy to answer this based on some of the information you've provided in your question. Results can vary for lots of reasons. While we use Google Local Finder for our reporting, some other tools use Google Maps. A factor in these different results is because of these different...

I don't have visibility on the specifics unfortunately, but let me find out and drop you a DM!

I am really sorry you feel this way Tyson. Just so you know, I have passed your feedback on to the relevant managers so they are aware. I am sorry for any frustration we’ve caused and hope we can resolve any remaining issues.

Thank you for your patience while I looked into this for you, Adam. I can see you have been in touch with a couple of our support team members. They are waiting for your responses, so could you check your spam folder in case they've disappeared? Chat support will only ever take one chat at a...

Hi Adam, Jenny from BrightLocal here. I'm sorry to hear about your experience, this doesn't sound like our usual high level of service. Let me look into this for you and see if we can help you out.

Hey all! Just a reminder that Local SEO for Good is taking place tomorrow. Hope to see as many of you there as can be!

Thanks v much for the shoutout :)

Thank you! Yeah it's going to be a good'un

BrightLocal's annual virtual conference, Local SEO for Good, is back and taking place September 12! This year, we’ve got an awesome group of speakers (including the Local Search Forum's very own Joy Hawkins!) and an amazing day of talks and panels. As always, funds raised from ticket sales...

Hey Oliver, Jenny from BrightLocal here. If you need any technical help with the feature, feel free to contact our support team (support@brightlocal.com) and we'll be happy to help.