Local seo tools and software

[MORGAD16]

Hello all, I am new to seo and would like to know what tools will get me results. I am currently using bright local, are there any others? Thank you

 

[Colan Nielsen]

It really depends what you are trying to accomplish. Bright Local is probably the tool that we use the most at Sterling Sky. Some others I would look into for Local SEO purposes:

1. Local Falcon
2. Places Scout
3. ahrefs
4. SEMRush

 

[MORGAD16]

Thank you! I really like Bright local, and was wondering would that be all I need? I dont want to use a ton of tools if I dont need too. What top 2 or 3 tool would you use to run an agency?

 

[MORGAD16]

I want to accomplish helping service companies mainly, Emergency dentist, emergency HVAC, and similar areas Rank high organically as well as locally !

 

[cjlocal]

You can also try Whitespark

 

[JoyHawkins]

Check out this thread - it has a ton of suggestions.

 

[Eric Rohrback]

@Colan Nielsen - How frequently are you updating rankings for clients with Places Scout? Whats the typical package structure you usually put clients on?

 

[JoyHawkins]

Hey Eric,

I know you asked Colan but I use it more than he does so I thought I'd chime in. We usually do reports adhoc when we're working on the client. I generally scan a new report a few times a month.

 

[Eric Rohrback]

Circling back to this thread because I've been using Local Falcon and have been loving it. I've been prepping sales decks for prospect meetings with screenshots from the tool and it makes it so simple to explain what we're seeing to a client. The visual is key.

 

[jrbartlettjr]

It really depends what you are trying to accomplish. Bright Local is probably the tool that we use the most at Sterling Sky. Some others I would look into for Local SEO purposes:

1. Local Falcon
2. Places Scout
3. ahrefs
4. SEMRush

Hi Colan: I have been using BrightLocal for 7 or 8 years. A few issues here or there but they always responded. In the past 3 months, their software has gone haywire. Trackers no longer pull sufficient data. The aggregator updates take months to get right. Anyone else finding this true now? Do you still get the good results that you did in 2019? Appreciate knowing if it only my account or widespread? Thank you.

 

[Colan Nielsen]

That's a great question. Some of their team are members here so I will see if I can get them to chime in.

 

[Jenny_BrightLocal]

Hi Colan: I have been using BrightLocal for 7 or 8 years. A few issues here or there but they always responded. In the past 3 months, their software has gone haywire. Trackers no longer pull sufficient data. The aggregator updates take months to get right. Anyone else finding this true now? Do you still get the good results that you did in 2019? Appreciate knowing if it only my account or widespread? Thank you.

Hey there, thanks for sharing your experience here. Have you raised a ticket with our support team on any of these issues yet? They'll be best placed to work out whether there's a bug and help explain any changes you're experiencing. Drop them an email on support@brightlocal.com and one of the team will look into your account for you. Thank you.

 

[jrbartlettjr]

Hi Jenny: Of course yes. I've had two support tix running for over a month. BrightLocal's most curious reply is: "we prioritize our work on issues with the widest impact" which I infer to mean that my problems don't matter enuf. I did get a follow-up from someone who apologized and said she would escalate. That was a few days ago and I haven't heard any more.

The reason I came to this forum was to determine whether or not my problems are widespread on BL or limited to my account for some reason. Haven't gotten much play on this post.

 

[Jenny_BrightLocal]

Hi Jenny: Of course yes. I've had two support tix running for over a month. BrightLocal's most curious reply is: "we prioritize our work on issues with the widest impact" which I infer to mean that my problems don't matter enuf. I did get a follow-up from someone who apologized and said she would escalate. That was a few days ago and I haven't heard any more.

The reason I came to this forum was to determine whether or not my problems are widespread on BL or limited to my account for some reason. Haven't gotten much play on this post.

Thanks for following up, and I’m really sorry again for the frustration this has caused, especially after being with BrightLocal for so many years. We completely understand why you came to the forum to check whether this was something more widespread.

I’ve reviewed your case with the team, and I can confirm that the issue affecting your account has now been fixed. From our investigation, this was specific to your account rather than a broader platform-wide issue.

I also appreciate your comments about the delay in communication and feeling like your concerns aren’t important. I’m sorry that this was your experience.

Your support agent will continue working with you directly on the open tickets to make sure everything is behaving as expected moving forward. If you’re still seeing anything unusual with the trackers or aggregator submissions, please reply directly on the existing support thread with examples and we’ll keep investigating with you.

We really appreciate your patience and your long history with BrightLocal.

Thanks again, Jenny.