Recent content by Mmclean07

I've found Google to be very reliable when managing 500+ locations for a franchise. However, Bing Places is a different story. They consistently tell me location or change data is "published" when it is not, and they confuse profiles with each other on their search engine and maps. Most...

It seems to me manipulating what Google reviews you show on your website (i.e. hiding bad reviews) is a poor practice and, I thought, explicitly against Google's terms. However, I've searched through their API documentation and terms & conditions and can't find where that's explicitly stated. I...

Except for with Yext, correct?

Does Whitespark or BrightLocal have a Yelp connection?

Looking at starting with Synup instead of Yext to manage basic local listings for 500+ locations. Has anyone used Synup? What's been your experience?

I have a growing agency in need of some help. I need a local SEO who's current on local SEO. Whether you want to work 5 hours or 40, I have a spot for you if. But I'm NOT flexible on the skillset - I need someone who is... Confident with GBP management Knows your way around BrightLocal rank...

Thanks for the responses everyone. I should note, I believe the IPs are far away from the location. Sounds like that might be a big part of the issue.

I've had reviews get removed periodically, but I'm facing a review removal epidemic with one of my clients! Context: he has two offices in different states. They use the same profile name and same website link. His newest location, which I recently created, has received about 8 or 9 reviews...

I'm also experiencing this issue. I have replicated the issue on regular user (non-agency) accounts. The weird thing is, some profiles I have the issue with, and some I don't. I have played around with account access level (owner/manager/primary owner) and logging in/out of chrome and have not...

Hey everyone! My client has bulk verification set up. I've added new profiles every week for several weeks now. I have profiles that I added via bulk verification from over a month ago that are "stuck" in processing status. (Screenshot attached of dashboard status view). On the profile view...

Ah, that makes sense! Thanks Joy. As always, you are most helpful!

Hey @JoyHawkins! Just found this thread as I'm having this issue. Tried to buy your training by that landing page looks like it's discontinued. Anywhere else I can read about the strategy you figured out to get around the notification limit for reviews?

Jim, this was a super thoughtful reply. Thanks for taking the time to write it... I love this forum because people like you (total strangers) take the time to write out a very thought out perspective. I didn't even consider building in a "reevaluation" clause, but that makes perfect sense for...

Hi all! I have a question for the group. I work in a small marketing agency. We have a large client that we’ve done various work for. They have roughly 800 field staff who all have their own GMB profiles. We’ve been doing GMB management for a select group of their field staff (posts, reputation...

Thanks for the insight, @Colan Nielsen! Much appreciated.