Recent content by Syed Amir

  1. Syed Amir

    Large Number of Reviews Suddenly Missing Across Multi-Location Business GBPs – Anyone Else Seeing This?

    Over the last two days, I’ve noticed a significant spike in missing reviews across several of my Google Business Profiles. I manage a business with three different locations, and together we’ve lost more than 90 reviews. These were legitimate reviews, and many had been live for months. Is...
  2. Syed Amir

    Admin for GBP not showing up

    Hey @Brian - TGL , are you referring to this issue?
  3. Syed Amir

    Chandler-Based GBP Ranking in Phoenix – Need to Publish (Public) the Address

    Thank you for your thorough and insightful responses to my detailed questions. One lingering concern (which I’m a bit anxious about) is the timing of adding our physical address to the newly rebranded Google Business Profile (GBP). We completed the rebrand, new name and new URL, almost three...
  4. Syed Amir

    Unable to See NMX Preview Upon Clicking on GBP From Dashboard

    The same issue has occurred again, NMX is not visible for the GBPs. This account has around 7–8 GBPs, and although 6 of them are verified, NMX is not appearing for any of them. I am unable to view the performance of the GBPs.
  5. Syed Amir

    Unable to See NMX Preview Upon Clicking on GBP From Dashboard

    The same issue has occurred again, NMX is not visible for the GBPs. This account has around 7–8 GBPs, and although 6 of them are verified, NMX is not appearing for any of them. I am unable to view the performance of the GBPs.
  6. Syed Amir

    Chandler-Based GBP Ranking in Phoenix – Need to Publish (Public) the Address

    Sorry for the confusion, let me break down it for you: The GBP is a Service Area Business. We have not made the address public on the profile yet. Regarding the theory about the address “changing to Chandler”: Based on the current ranking in Phoenix, I’m under the impression that the profile...
  7. Syed Amir

    Chandler-Based GBP Ranking in Phoenix – Need to Publish (Public) the Address

    As I mentioned, we reinstated the profile with the Chandler address. However, when we look at the rankings, the profile is only showing up in Phoenix. My director and I are concerned — is there a possibility that the profile was originally verified in Phoenix, but when we applied for...
  8. Syed Amir

    Chandler-Based GBP Ranking in Phoenix – Need to Publish (Public) the Address

    We recently rebranded one of our GBPs (new name and new website). The profile is a service area business originally located in Chandler (as I believe). Before the rebrand, about two months ago, the profile got suspended. I submitted an appeal with a full set of documents, all showing the same...
  9. Syed Amir

    The GBP changes keep reverting automatically!

    We are setup as agency. And we have 40+ GBPs for our clients in the same account.
  10. Syed Amir

    The GBP changes keep reverting automatically!

    Yes, that was the first thing I checked before posting. I verified that no applications are linked, the citations and directories are fine, and the social links are correct.
  11. Syed Amir

    The GBP changes keep reverting automatically!

    No, that is a US-based profile. It belongs to a company, where I am employed.
  12. Syed Amir

    The GBP changes keep reverting automatically!

    I’m facing an ongoing issue where any updates I make to my Google Business Profile are automatically reverted shortly after being saved. For example, when I add or update categories, the changes revert within 10–20 minutes. After updating or replacing the information on the GBP, I repeatedly...
  13. Syed Amir

    Unable to See NMX Preview Upon Clicking on GBP From Dashboard

    The issue still persists to this date for suspended profiles, but as I said above, for unverified profile issue has been resolved.
  14. Syed Amir

    Legacy Google Business Profile with P.O. Box: Strategy for Transitioning to a proper address.

    One of my new Google Business Profile clients has a legacy account that was verified with a P.O. Box address several years ago. I now understand that this is a direct violation of Google’s current guidelines, and I want to update it to be fully compliant. What is the best way to change the P.O...

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