More threads by sarmcl

sarmcl

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Our client got a one-star review with no context to it and they're obviously not happy. The name of the reviewer they do not know (which I have explained possible they're using a fake name)

We reported it via the review tool about a month ago and decision has been sitting in pending. I have reported it via other accounts too hoping this may do something which it hasn't

Do we have any options here? ANytime I try to open a ticket it takes me right back to the review tool

@ElizabethRule You have been so kind and helpful. ANy suggestions here?
 

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