Bishop

Member
Joined
Oct 22, 2013
Messages
62
Reaction score
3
My Google + listing finally got five reviews, Yay! :)
But the stars are not showing up in search. I thought five reviews was the threshold to trigger star showing up in the 7-Pack?
 

Colan Nielsen

Administrator
Moderator
LocalU Faculty
Joined
Jul 19, 2012
Messages
3,736
Solutions
4
Reaction score
1,877
Very curious to know your answer to Phil's Q.

I'll add that I've seen two cases in the last few weeks where listings with well over five reviews were not displaying the gold stars. In both cases, they magically appeared within a few days. So maybe it's a glitch, maybe it has to do with all the review related stuff going on behind the scenes at Google right now.
 
Joined
Jul 10, 2013
Messages
34
Reaction score
10
I agree with Colan, if you just got the 5th review then give it a few days and check back. Since going from 4 reviews to 5 reviews forces the review rating breakdown chart to pop up on the local page, there will be more of a delay here than with any other review you get moving forward. Just make sure to check the local page since the stars will appear there first.

To Phil's point, I've seen plenty of listings show the stars even if they have a review with just the star rating, but it could play a part as well.
 

Bishop

Member
Joined
Oct 22, 2013
Messages
62
Reaction score
3
Thanks for the all the replies! :)
I'll take everyone's advice and just sit tight and hopefully the stars will show up soon.
 

Bishop

Member
Joined
Oct 22, 2013
Messages
62
Reaction score
3
Got my stars! Happy dance! :p
Already getting an increase in calls!!!!!!!!!!!!! :D
 
Similar threads
Thread starter Title Forum Replies Date
Linda Buquet NO Reviews or Stars In The New Local 3 Pack - Yet Another Google Test? Google My Business & Google Maps 4
Steve Attarian Has anyone had luck removing a Review by a non customer that gave one star because she noticed that the staff didn't wear masks when she walked by? Google My Business & Google Maps 4
abbiebeltran Disgruntled former employee leaves 9 1-star reviews and counting on GMB listing Local Reviews 5
S 1-star review (not by customer) Can this be removed? Local Reviews 9
F HELP Competitor leaves FIFTEEN 1-star reviews in a matter of days Google My Business & Google Maps 17
Y One of my rivals bought 5 stars 100 spam reviews in 2 weeks Google does not care Google My Business & Google Maps 1
Rich Owings Is this a way to get review star icons for your own site in SERPs? Local Reviews 5
M Review stars not showing up even though we have 40 reviews for GMB profile Google My Business & Google Maps 9
D Do google punish google my businesses with only 5 star reviews? Recycle Bin 1
Y Do google punish google my businesses with only 5 star reviews? Help & Support for Google Local 6
Rich Owings Facebook review star icons show for some pages, not others Local Reviews 5
Hammer Review stars missing and reviews section moved down Local Search 3
RuggedSEO A Business Offering Discounts If You Give Them a 5 Star Review Local Reviews 13
JoyHawkins Did Yelp Lose Review Stars on Category Pages? Local Reviews 2
djbaxter Local U 2019: Map Spam, Review Stars, Google Winning, Yelp Losing, and Joy Hawkins Local Search 0
raellovepie Reviews in KP only shows the review & not the stars? Google My Business & Google Maps 1
M How do you get the Google Reviews Stars to stick? Local Search 18
J Curious Multiple 5-Star Reviews Google My Business & Google Maps 2
Cordell Crowley Multiple 1-star Reviews in Short Timeframe Google My Business & Google Maps 14
R Bogus One-Star Google Review? Local Reviews 5
Tim Colling Encouraging Reviewer to WRITE, not just click on stars Local Reviews 4
Cordell Crowley Unable to See Business's Star Rating/Number of Reviews at First Glance? Google My Business & Google Maps 2
JoyHawkins 4-Star Fake Review Issue - Over 2.3 Million Fake Ratings on Google Local Reviews 32
KevinJr Can You Get a 5-Star Average on Google with Negative Reviews? Local Reviews 9
Rich Owings Two one-star reviews from same person under two different accounts Local Reviews 11
Chris Ratchford Patient writes 1 star review for dentist at all 5 locations... Local Reviews 16
AndySimpson 2 Reviews or less and no stars displayed spotted in the wild... Google My Business & Google Maps 4
djbaxter 5 Star Review Break Room: Chat and Off Topic 4
M Why do removal services in the UK not show stars / reviews? Google My Business & Google Maps 3
djbaxter Criminal biker gang Nomads attacking businesses with 1-star reviews Local Reviews 3
S Review stars in Google Organic: How is it Done? Local Reviews 29
Garrett Sussman Are You Losing 5 Star Reviews to Hidden Customer Expectations? Local Reviews 2
M Google Review Stars not changing? Local Reviews 10
Eric Marshall Google Showing Stars for 3/4 Reviews Local Reviews 18
Garrett Sussman Look Beyond the Stars (Your Customers Do) - The Value of Review Written Content Local Reviews 4
Scott ClientClicks Review Snippet Stars Gone Local Search 8
Conor Treacy Green Stars for Reviews in Google (while not logged in) Local Search 2
Linda Buquet Jeweler Attacked by Hundreds of Fake 1 Star Reviews - Facebook Refuses to Act Local Reviews 2
Tim Colling Google SAB map marker with review star Local Search 3
B Have 5* Google Reviews but Star Ratings Do Not Appear Local Search 4
Linda Buquet Oh My Stars! Are Google Review Stars Changing Colors? Local Reviews 13
Anmol Company Gold Star Rating and Reviews in SERP Google My Business & Google Maps 30
Linda Buquet New Book: "Five Stars: Putting Online Reviews to Work for Your Business" Local Reviews 1
Dustybones Missing "Review Stars" in Google SERPS Local Search 2
JoyHawkins 5 Reviews yet no Gold Stars? Local Reviews 4
Travis Van Slooten 4 Reviews Gets You Stars Now on Google+ Local? Google My Business & Google Maps 7
JoyHawkins Review Stars Not Showing in Google Search Organic SEO 2
Linda Buquet Heat Map Study - New Review Stars, Do they Get the Clicks? Local Reviews 2
Linda Buquet Google Review Stars Back in the SERPs - Spotted in the Wild - Testing 123 Launch! Google My Business & Google Maps 20
Chris Ratchford Rich Snippets - Review Stars in Local SERPs? Local Search 1

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom