Apple Maps, Phone Number Causing Verification Issues

[kchambers]

Hi everyone, I have a client that is trying to verify their Apple maps profile but are having issues because Apple is saying that the phone number doesn't match the site due the call tracking we have set up. Has anyone else encountered this and if so, what was the fix? Should I just reach out to support?

 

[SabrinaB]

Hi everyone, I have a client that is trying to verify their Apple maps profile but are having issues because Apple is saying that the phone number doesn't match the site due the call tracking we have set up. Has anyone else encountered this and if so, what was the fix? Should I just reach out to support?

Can you try updating it with the phone number that matches the website and then updating it with the call tracking number once it verifies? If that doesn't work, I would reach out to support.

 

[fisicx]

Agree with the @SabrinaB Drop the call tracking until you are validated then put it back on at a later date. If Apple complains again you need to decide if call tracking or apple maps is more important.