Business Redressal Complaint Form does not accept the link to the mentionned profile

[Bernhard]

Hello all,
I have a new customer who's ranking in explicit searches with the town name suffers from competitors who violate the naming guidelines from Google. They put the town name and the location in the name field. This impacts the ranking that they get the top 3 places in the Local pack (see screen shot with explanations).
So i went the usual way and sugested an edit, which was accepted by Google. Unfortunately those companies just change it back and put the same violating addendum back in.

Therefore i wanted to use the business redressal complaint form, but it does not accept the maps link on the company. Has anyone an idea, what i am doing wrong?

I open maps, type in the name of the company and copy the link which appears....as seen in the explanation of the form.

Thank you in advance for your help

 

[Professor M]

It only works with ".com" urls and the file upload is not for attaching evidence

 

[Bernhard]

Oh i am so blind


thank you

 

[Professor M]

don't worry I think it's a ridiculous rule

 

[keyserholiday]

Oh i am so blind


thank you

Google won't take any action and remove the cities from the business profile names. It's a lost cause.

 

[rutkap]

I have entered the "Join Em" crowd. It does make sense if you have many listings to name each with the business name and location. It helps the consumer and As a bonus, you show up better in the local results.

 

[keyserholiday]

I have entered the "Join Em" crowd. It does make sense if you have many listings to name each with the business name and location. It helps the consumer and As a bonus, you show up better in the local results.

You won’t be able to get help from GBP support while your business name violates the TOS.