Joseph_Jones

Member
Joined
Feb 20, 2020
Messages
6
Reaction score
3
With Google rolling out the new Business Profile performance feature on GMB, I've been finding it very tough to access this section.

Feature from GMB Help Center: Check your Business Profile performance - Google My Business Help

It's my understanding that this feature hasn't rolled out for every category/business listing. However, I have clients in many different industries and haven't been able to find it for any of them. I've searched both on mobile and desktop and found nada. So, I'm curious if anyone else has been able to access their Business Performance section since Google is rolling out more fun goodies like mobile and desktop user insights.

I have an organization account and I'm the Primary Owner for each of the businesses I oversee and have researched for this feature. Still nothing. If you've cracked the code on finding this feature, please explain here!
 

Joseph_Jones

Member
Joined
Feb 20, 2020
Messages
6
Reaction score
3
Hey Joseph, I think part of the rollout is on the account level and not just by business category. For instance, some Sterling Sky team members can see them for our clients and some can't.

I would give it some more time.
Hey Colan, that's very interesting! I appreciate you providing some insights into this. I'll keep checking in on our listings through multiple emails to see if we gain access to it.

Google's language is kind of confusing as it talks about using the email you created the account with. I'm just assuming it's visible for Managers and Owners.
 

Nicole Basham

Member
Joined
Jun 2, 2020
Messages
28
Reaction score
14
We haven't seen this feature roll out for any of the listings we manage, either. But, we do most of our reporting from Supermetrics so we aren't really using the dashboard for that, anyways.
 
Joined
May 3, 2018
Messages
148
Reaction score
218
Hey Colan, that's very interesting! I appreciate you providing some insights into this. I'll keep checking in on our listings through multiple emails to see if we gain access to it.

Google's language is kind of confusing as it talks about using the email you created the account with. I'm just assuming it's visible for Managers and Owners.

Google just updated Changes to your Insights data to state "We expect this move to be complete for all users in January 2021." This appears to confirm the account level notion from @Colan Nielsen and puts a bit of a timeframe on it.
 
Similar threads
Thread starter Title Forum Replies Date
rickvidallon How Do You Access The Buttons In Google My Business For Online Services? Local Search 4
A Google My Business Provider Program API Access İssues Recycle Bin 0
F Cancelled Apps for Business, now Can't access GMB Google My Business & Google Maps 1
HurricaneK8 G+ Local has a duplicate G+ Business, unverified, can't get access to delete Help & Support for Google Local 2
D What did Google just do to accessing all your information for a business acct? Help Google My Business & Google Maps 10
Hammer GMB listing, can't find out who owns or request access All Things Google My Business [PRIVATE] (LocalU) 5
0 Primary Owner hospitalized and has a stroke. Need to add myself as a manager. Verifying via phone calls only grants me Site Manager access. Help & Support for Google Local 2
annatindal Access Contact Us Messages 1
valentinb13 No support follow up on getting access to/ownership of existing listings Help & Support for Google Local 2
N Looking for help to gain access to manage a GMB profile? Google My Business & Google Maps 4
J How to make someone else admin without losing access? Google My Business & Google Maps 2
J How to gain back access to my GMB? Google My Business & Google Maps 2
freerunr Modifying embed code to better align with WCAG (accessibility) Google My Business & Google Maps 5
A Access to Forums Contact Us Messages 1
djbaxter NEW How to renew your subscription to the LocalU Forums Access LocalU Technical Information and Help 0
K Gaining Access to Listing as a Site Manager Local Search 7
Theo1313 A lot of Unknown Users Requesting GMB Access Google My Business & Google Maps 12
A Facebook Page Lost Access Mobile & Social 3
P Organization Access Trouble Help & Support for Google Local 2
L Unable to Verify after Requesting Access Google My Business & Google Maps 3
djbaxter Special Combination Upgrade: LocalU Forum Access + Expert’s Guide to Local SEO Admin Stuff 0
djbaxter NEW How to Subscribe to LocalU Forum Access LocalU Technical Information and Help 4
RFKSolutions Mass GMB Suspensions relating to Google Manager Access? Google My Business & Google Maps 10
Annika Neudecker Google pulling in storage facility access hours Google My Business & Google Maps 3
K Help to access GMB page where no longer own email address Help & Support for Google Local 3
djbaxter Google's Package Tracking Early Access Program Google News: Important Changes & Features 0
djbaxter Quick Access to LSF for Mobile Devices How To Guides 0
Thompsonpaul Access to account blocked due to "network sharing device/proxy". Contact Us Messages 1
T Not Receiving GMB Access Requests Google My Business & Google Maps 5
freerunr Turn off access request notifications? Help & Support for Google Local 2
Lanerizz GMB Suspensions After Being Granted Access Google My Business & Google Maps 25
Chaddow Transferring between two agency dashboards when only need access to one location group Google My Business & Google Maps 1
Chaddow Issue with requesting access to a location Google My Business & Google Maps 4
A Glitch with accepting access to GMB listing Google My Business & Google Maps 6
Conor Treacy GMB location, no verify, no access Google My Business & Google Maps 8
S Google creating duplicate instead of "request access" option Google My Business & Google Maps 14
C Can't Get Correct GMB Listing To Populate To Request Access Google My Business & Google Maps 2
Travis Van Slooten How to Make an Address Change to Claimed Google Listing (with no access to it) Google My Business & Google Maps 7
dustindetorres 6 Location Gym GMB Access? Local Search 2
Yan Gilbert Dealing with New Clients - Accessing Information Question Consultant's Corner 1
James Watt GMB profiles soon to be no longer accessable on plus.google.com? Google My Business & Google Maps 23
Adzzup Inc Issue With Gaining Access to Verified Google Listings Google My Business & Google Maps 6
djbaxter Accessing the Forum and Sharing Posts on Mobile Devices Forum Tech Support 2
Chris Ratchford Googlebot cannot access CSS and JS files on Organic SEO 4
R Best Course of Action when a Client Can't Get Access to their Google+ Page Google My Business & Google Maps 10
G How to access my clients' Google Local accounts? Google My Business & Google Maps 7
Rich Owings Google says client has manager access but they don't Help & Support for Google Local 9
Dustybones Old SEO lost login Access to G+ account Google My Business & Google Maps 7
Travis Van Slooten Dentist is Nervous About Providing Access to His Google Accounts Google My Business & Google Maps 4
S Can't get Google Analytics Access Local Search 3

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom