I have a garage door repair client. He has a legit business with an office. He is google guaranteed and has been through advanced verification for both google ads and local services. His map listing got suspended a month ago. After scouring the terms and conditions I can only think of the following issues, however, they are not editable in the dashboard now since they are suspended. Here are the issues:
- Business Name: His official business name is GC Garage Corp, but the GMB listing is GC Garage Doors Corp. This however, is no longer editable.
- Phone Number: He likes to have a different tracking number for all of his advertizing. Therefore, the GMB number doesn't match the website number. no longer editable
- Description: There is a line in the services that has a description saying that "garage door replacement starts at $500!" no longer editable.
- Those are all things I think are possibly an issue. Other than that, he has a registered, insured, garage door repair business that now has a suspended listing with all of his 80 something reviews. He has seen a big drop in calls due to losing this high performing google map. I did appeal, but obviously that didn't go anywhere. I read the suggestion in the article to go to the office and do a video walkthrough. However, the GMB profile already has pictures of the entrance with signage and pictures in the office. In the screen shot below, notice the greyed out areas that I can not edit.