Correct Process to Address Keyword Stuffed Competitor Business Name

[Jessica C]

I am working with a business who has a competitor with full keyword stuffed business name on GBP. Sign on door of physical location does not have business name, registered business name with state does not match GBP business name, and no DBA filed. What is current best process/steps to take to report this competitor?

Also to add- this competitor shares office with another business, and they both have GBP's (with exact same primary category) using the exact same address. Not even suite numbers different.

 

[Tony Wang]

You can report using the google redressal form: https://support.google.com/business/contact/business_redressal_form

You can also have users "suggest an edit" directly on the maps. A trusted google account usually carries more weight with these edits.

On the other hand, if the competitor shares an office with another business in the same category, one of them is going to get filtered in the results. So if the "competitor" is the one that gets filtered, they aren't even really a competitor

 

[keyserholiday]

Is it a real business or are they faking the location?