Creating a Feedback Page on the Website to Ask for Reviews

[Matt Chauhan]

We want to create a feedback page on our website, and on that page, we want to add a link to our GBP listing for users to post reviews on our Google Business Profile (along with links to other profiles as well like Facebook, BBB, etc.). Can someone confirm if this system complies with the guidelines of Google to collect new reviews?

We intend to share that feedback page URL with our customers and ask them to leave reviews on our GBP.

Thanks!

 

[Colan Nielsen]

No issues with that whatsoever.

 

[Annika Neudecker]

Just make sure that you're giving all customers the same opportunity to leave reviews on external sites and not gating them based on if they leave positive or negative feedback, e.g. only displaying a link to GBP if they say they had a good experience.

 

[keyserholiday]

Just don't link to Yelp on that page as that violates the TOS.