JohnS

Member
Joined
Sep 17, 2018
Messages
34
Reaction score
10
I have a fairly large retail client who is getting slammed on Facebook by an x-employee. Even consumers who have left a positiove review are getting slammed by this same user, who uses an alias name on FB. Any recommendations on how to stop this person on Facebook?

Thanks for any help.

John
 

keyserholiday

Moderator
Local Search Expert
LocalU Faculty
Joined
Jul 27, 2017
Messages
436
Solutions
1
Reaction score
533
Your client needs to contact the local police and speak with a lawyer. They can also turn off the FB reviews for the time being as well.
 

JohnS

Member
Joined
Sep 17, 2018
Messages
34
Reaction score
10
Thanks for the feedback. Client says they contacted FB a while ago and FB said there wasn't anything they could do. They also went into Settings and set posts to be approved first. Although I saw they received another customer post and it was not approved.
 
Similar threads
Thread starter Title Forum Replies Date
abbiebeltran Disgruntled former employee leaves 9 1-star reviews and counting on GMB listing Local Reviews 5
C Disgruntled Employee - Redirecting Backlink to a Different URL On My Page Organic SEO 3
Brian Bender Any success removing former and/or disgruntled employees' negative reviews? Local Reviews 8
S Mentioning Employees Name Local Reviews 2
C Help: new owner for biz, former employee created GMB, posting offensive photos and won't relinquish Help & Support for Google Local 12
djbaxter Bank employee gives customer's business negative Google Review after frustrating phone call Local Reviews 1
keyserholiday Business getting trashed for firing an employee Google My Business & Google Maps 1
A Issues With Getting a Review From Ex Employee Removed on Google Local Reviews 23
Cherie Dickey Review left by former employee - against standards? Local Reviews 12
Garrett Sussman How to Hire Support Employees that Guarantee Positive Online Reviews Local Reviews 5
Garrett Sussman Your Employee Gets Called Out In a Review. Now What? Local Reviews 6
Tim Colling Rude call from Google employee (?) and moved office gets marked as closed Local Search 5
L Training Employees on Local SEO Consultant's Corner 7
G Fuck google - Let's destroy all entity including owners and employees - GoState.com Recycle Bin 0
Linda Buquet Research Shows Under-cover Google Employees are "Top Reviewers" - Interesting Local Reviews 0
G Is Employee Background Verification beneficial to the employers? Recycle Bin 1
C Suite # Address Format - A Google Employee Response NAP, Categories, Dashboard Data 14
Colan Nielsen Suite # Address Format - A Google Employee Response NAP, Categories, Dashboard Data 14
Colan Nielsen Really Surprised by a Google Employee Response Local Search 5
LauraUK SAB's - can a client without a Gmail leave a SAB a review. Service Area Businesses 3
N My Business in Multiple Locations leaving me with 3 unanswered questions Multi-Location Issues 2
MKubot Unclaimed Listing Won't Leave Spam on Google 3
Scott Rawlins No Ability to Leave a Review from the KP, Only Maps Local Reviews 2
F HELP Competitor leaves FIFTEEN 1-star reviews in a matter of days Google My Business & Google Maps 17
Ben Walsh Is leaving a review on a GMB listing back? and if so is it fully functional? Ask a LocalU Expert [PRIVATE] (LocalU) 9
D Do you need a Google account to leave a review? Local Reviews 8
Travis Van Slooten Client's 3+ Year GMB Listing Uses UPS Address (Leave As-Is or Change)? Moving or Name Changes 6
Rich Owings New layout when leaving Google review? Google My Business & Google Maps 2
djbaxter How to find a direct link to leave a Google Review for your business Google My Business & Google Maps 7
Oliver Keates Should I be encouraging customers to leave a review on GMB Local Search 10
KevinWag Leaving incorrect citations alone? Citations 5
Conor Treacy LLC in name, or leave it off? Google My Business & Google Maps 5
B Leaving Yelp reviews on mobile without downloading app Local Reviews 4
kbone Asking Clients to Leave Reviews at Business Local Reviews 3
Linda Buquet Important Local Mobile Stats: What users Want, Why they Leave & Where they Go Mobile & Social 2
Dustybones Google Now Allows You To Leave Reviews on Mobile Local Reviews 10
Priya Chandra Snacking on Google's local snack pack leaves one feeling a bit hungry Local Search 1
R Wrong type of local page?? Can't leave reviews Google My Business & Google Maps 2
Linda Buquet Matt Cutts Taking Leave of Absence from Google Organic SEO 1
Linda Buquet Google+ Is Walking Dead Cuz Vic Gundotra is Leaving Google? Bunk! Google My Business & Google Maps 5
S Dentist Leaving Practice Moving or Name Changes 1
Scott Rawlins Dentist Leaving Practice Moving or Name Changes 1
shondarogers Should I Edit Listing Description, categories etc or Leave if It Is Ranking Well? Google My Business & Google Maps 2
Chris Ratchford Review Strategy/Questionnaire... discover your customers who leave reviews Local Search 2
Travis Van Slooten Contractor Sues Customer for $750,000 for Leaving a Negative Review on Yelp! Local Search 5

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom