Rich Owings

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Here's the situation...

The client has been suffering from a rankings drop for a few weeks now. Here's his G+ page: https://plus.google.com/102374515347...01/posts?hl=en

This morning, using Linda's new G+ Local search tip, I found this closed listing from a business they had in Utah dating back to 2009 or so: https://plus.google.com/u/0/112388827288725735518/about

Unfortunately, the NAW all overlap with the current NC-based business. It looks to me like he tried to edit the SLC listing and then ended up marking it closed and creating a new one. How would you suggest handling this?
 

Linda Buquet

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Bryan is right. Would not hurt to ask.

But generally to move reviews over they try to determine if the user experience has changed. If it's just a move down the street, same everything else, no prob. But I think they would see a move cross country as too big of a move. BUT that's just my impression, like many things with support it's a judgement call by whoever you get on the phone. So try it and let us know what they say.
 
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