GMB support via phone or chat?

[Mindquest]

Is email the only way to contact GMB support?

I thought there used to be phone or at least chat?

 

[Colan Nielsen]

This form is the only way to contact GMB support directly - Sign in - Google Accounts

Yes, email is the only available option, currently.

 

[NinjaBombSEO]

Would anyone like to speculate on what is happening behind the scenes that has so decimated Google support since March 2020?

Covid is not a viable answer. They've had a year and a half to figure this shit out.

 

[Colan Nielsen]

Hey @NinjaBombSEO what specifically do you mean by decimated? Covid is still a major factor because a majority of the support team is in India where Covid is still a major problem.

 

[Chris CCMM-STM]

Hi guys, I just want to ask if anyone here knows if GBP (former GMB) chat or call support has been reactivated or is still Email only support? Thanks