GMB Suspended for Franchise

[thegridbiz]

Can anyone help me with a franchise location that was suspended? We have 11 locations that were suspended out the blue. These locations have been in business for 10+ years. Google is just telling me to create a new account or we can't display due to guidelines. I am not sure what the guidelines are but we have over 800+ reviews on some accounts. I can't create a new account and just move forward. Would love to understand what I need to do. I have submitted reinstatement forms. I just need am hoping to get someone to help me versus receiving a generic response.

9-7346000031043
8-6206000031378
4-4464000031951
1-3476000031203
5-4609000031957
9-5025000032056
5-2543000031339
2-2322000032003
3-9646000031491
9-0584000031884
1-0425000031732

 

[Colan Nielsen]

@thegridbiz you filled out the reinstatement form and that is all you can do until you hear back. As a next step you can contact regular GMB support here, to dispute the decision once they deliver it.

 

[thegridbiz]

So they uphold the reinstatement but don't give any ideas why? My client is a plumbing company and is really being adversely impacted. Their response was "create a new GMB account". The account has 800+ reviews after 10 years.

 

[Colan Nielsen]

You can also post the issue over at the GMB Forum.

 

[thegridbiz]

Thank you Colan. I really appreciate your help!

 

[Colan Nielsen]

You're welcome!