GMB that was ranked high is now not showing up for main keyword

[Molly]

Hi,

Our company that has had a location for 25+ years is now not showing up for its main keyword.

Earlier last year it was ranked top three for its keyword, but now when I search that same keyword I don’t see our business.

Our GMB isn’t suspended.

Is there anyway to fix this?

 

[Colan Nielsen]

Hi Molly,

When you say not showing up, did the rankings drop a few positions or is it completely gone?

Are you able to share any details so we can troubleshoot for you?

 

[JoyHawkins]

Are you able to list details about your business and the keyword you're searching?

 

[Molly]

Hi Molly,

When you say not showing up, did the rankings drop a few positions or is it completely gone?

Are you able to share any details so we can troubleshoot for you?

Completely gone, yes what details do you need?

 

[Molly]

Hi Molly,

When you say not showing up, did the rankings drop a few positions or is it completely gone?

Are you able to share any details so we can troubleshoot for you?

the keyword is “surf lessons“ our gmb is called hans hedemann surf school located at 150 queen kapio ave.