Google Business Profile Vanished?

[jprice2025]

Has anyone ever experienced a profile completely disappear?

We know we had this profile at some point because we have emails notifying us of new reviews a few weeks earlier. However, we have not received any notification of the profile being removed, suspended, or unverified.

It is also missing from our client's account.

If you have experienced this before, were you able to resolve this? And what steps did you take?

Thanks for any and all advice!

 

[JoyHawkins]

Yep, see this happen a lot. Usually it's because the primary owner did something to their Google account that deleted the listing. Did they change anything or migrate anything with their emails? Did they disconnect any tools recently from their Google account?