Joined
Jul 23, 2012
Messages
497
Reaction score
144
Thanks, Linda (and Joy), for the shortcut. That is not one I had ever bookmarked. Appreciate it. Strange to see that link go missing suddenly ... thought I guess there's always the new GMB Twitter Handle. :D
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,234
Solutions
9
Reaction score
3,659
I think they're trying to steer people away from phone support. Or it certainly seems so. I never use phone support anymore and think it's probably a good thing.
 
Joined
Jul 23, 2012
Messages
497
Reaction score
144
Thanks Scott & Joy! I agree, this looks like steering traffic away from phone support.
 

Tim Colling

Moderator
Local Search Expert
LocalU Member
Joined
Sep 3, 2014
Messages
1,290
Reaction score
713
Too bad if they're steering away from phone support. Color me old school, but I prefer talking with someone rather than tweeting etc. Back when dinosaurs roamed the earth, everyone talked, we didn't have instant messaging technologies. Just sayin'.
 
Joined
Oct 25, 2013
Messages
752
Reaction score
286
I'd be on the same page as you Tim, if phone support was as reliable as twitter. Sadly, the jokes about what you get when you job out customer support to India seem to hold true for Google too. Twitter it is.
 

JoshuaMackens

Local Search Expert
Joined
Sep 12, 2012
Messages
1,953
Reaction score
582
Everyone keeps mentioning Twitter but I have not had the same level of success it seems like you guys have. The support seems very slow, albeit because they're handling probably large volumes of issues.

Are you guys DM'ing or Tweeting to @googlemybiz?
 

JoyHawkins

Administrator
Administrator
Moderator
LocalU Faculty
Joined
Jul 18, 2012
Messages
4,234
Solutions
9
Reaction score
3,659
I DM now because he knows who I am. I always get a response in 24 hrs
 

jrobbins

Member
Joined
Oct 30, 2015
Messages
123
Reaction score
17
That's IS disturbing! Please someone chime in if anyone knows whether this is temporary or not.
 

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom