Google using event schema from different website

[Rich Owings]

I'm adding a screenshot showing a restaurant where Google is pulling event schema from a different website -- a business with the same name on the other side of the pond. Any suggestions about correcting this?

 

[JoyHawkins]

@Rich Owings this is happening a LOT lately. Your best bet is to reach out to the GMB team and ask them to remove it.

 

[Phil Rozek]

Oof. I can see that event is being pulled from the London company's FB page.

I'd use the "contact" option in the top-right of this page:
Update your Google knowledge panel - Knowledge Panel Help

(This: Contact us about getting verified - Knowledge Panel Help)

 

[Rich Owings]

Thank you both. Will do!

 

[Rich Owings]

@Phil Rozek I followed that link, and filled it out. Here is what they said... "Unfortunately I cannot answer your questions about Google My Business. If you are the business owner, learn more about managing your business listing on Google My Business. To submit general feedback, click the feedback button in the lower right hand corner of the knowledge panel. " I may try GMB social support, but the event date is today, so I don't know that they will look at it in time.

 

[Phil Rozek]

@Rich Owings, I'm not too surprised. That "Events" section falls into an weird gap: it's not specific to GMB (non-local businesses have a similar thing), but in this case it is for a local business.

Probably still worth wrestling with "support" over this. Presumably the London business will hold more events in the future.

 

[JoshuaMackens]

Hey @Rich Owings. Did you ever get this resolved?

 

[Rich Owings]

No, I did not pursue it further. Hard to fight an algorithm. But apparently it is a common issue: https://onlineownership.com/google-spamming-business-listings-with-irrelevant-events/

 

[Stefan Somborac]

Indeed. Tim Capper is tweeting lots of examples.