Colan Nielsen

Administrator
Moderator
LocalU Faculty
Joined
Jul 19, 2012
Messages
3,782
Solutions
4
Reaction score
1,919
Hi Everyone,

I am curious if anyone has seen a scenario like this - see attached screen shot.

This listing is verified in our account, the address is not hidden, yet it still comes up with a circle for a map marker.

The only thing I can think of right now is that the address is hidden in some other account out there somewhere.

Any thoughts?

ann spangler issue.jpg
 
Last edited by a moderator:

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
Re: Has Anybody Seen This?

I have seen it - I think a post in the Google forum. Don't remember for sure but I think Mike or someone thought it meant the location was not accurate or not trusted or something?

Plug her address in maps and see if marker is correct. Then check in MapMaker for clues. If no luck post in the Google forum.
 
Joined
Jul 18, 2012
Messages
80
Reaction score
13
When searching in maps.google with "609 County Line Road, Huntingdon Valley PA " it comes back with "609 County Line Rd, Southampton, PA 18966. The local icon is also the regular local icon. And the icon is just north of I276 and just south of James Way.

If you add the 19006 zip code, the address on maps.google is simply "County Line Rd, Huntingdon Valley, PA 19006 with no street number AND the circle icon is back but it is now further south of I276.

Southampton "center" is on one (north-east) side of I276 and Huntingdon Valley "center" on the other (south-west) side.

In MapMaker searching with "Ann Spangler - State Farm Insurance" the listing comes back as "Ann Spangler - State Farm Insurance Agent Spangler Ann, 609 County Line Road, Huntingdon Valley, PA 19006", has a regular local icon as well and located south of I276 but north of Mann Rd - which appears to be as far south from I276 as James Way is north of I276.

However in MapMaker searching with "609 County Line Road, Huntingdon Valley PA" comes back with "619-603 County Line Road, Upper Southampton Township, Pennsylvania, United States"

Guess the exact location with crossroads might better isolate exactly where along County Line Rd this business is before sending it along to Google forum and hopefully someone there can resolve the town/city location (Huntingdon Valley) vs township (Upper Southhampton) as well as what side I276 the business is actually on.
 

Vijay Marathe

Member
Joined
Jul 26, 2012
Messages
49
Reaction score
13
Yes, Map Maker is the place where you be; create / claim / edit your listing there to mirror your Google Places listing. Put a note for the potential reviewer trying to convince them that the address of the place you are claiming on the Map Maker is an authentic one. Remember, the details including the position of the marker in the back-end of your Google Places should exactly reflect those on the Map Maker - categories, NAP and even the description. Once the position of the marker on the Map Maker is established you should start seeing the balloon in place of the red circle.
 

Marc Simcox

Member
Joined
Jul 24, 2012
Messages
16
Reaction score
1
I always saw it when businesses serviced an area instead of specifying their address.

Also if the address is close but not exact, I worked with a client in Mexico and Google couldn't pinpoint the address(its taken forever to figure out what the address is, and even then is only "close"

After reading Don's post I did what I do with every new client and threw the original address into the USPS Zip Code lookup tool which we use for every client and modify any addresses based upon what comes back.

Now this has me sort of worried, I always thought Google did some validation against the USPS Address verification DB, but looking at Don's post it looks like it doesn't if Google comes back and sees it as Southampton and not Huntingdon Valley.
 

Colan Nielsen

Administrator
Moderator
LocalU Faculty
Joined
Jul 19, 2012
Messages
3,782
Solutions
4
Reaction score
1,919
Google doesn't even have the address pinned correctly. I did a street view search for the business and I found it way down the road from where Google had it pinned.

Yahoo and Bing Maps have it pinned correctly. I'll have to report this to Google and reference the correct Yahoo and Bing address markers....I'm sure they will like that..:p
 

Linda Buquet

Moderator
Local Search Expert
Joined
Jun 28, 2012
Messages
13,312
Reaction score
4,241
Oh good to hear! Thanks for reporting back Colan!
 
Similar threads
Thread starter Title Forum Replies Date
Eoghan_MFeed Does anybody have any idea how many users Apple Maps actually has? Local Search 0
Vijay Marathe iBegin - Has anybody been able to get thru' phone verification for Alaskan clients? Local Search 3
D A client has 3 verified GMB's across 2 states,with service pages for each location. Should service pages have only their respective locations address? NAP, Categories, Dashboard Data 3
S Site has higher DA and more backlinks than sites on 1st page and still not on 1st page Local Search 5
0 Primary Owner hospitalized and has a stroke. Need to add myself as a manager. Verifying via phone calls only grants me Site Manager access. Help & Support for Google Local 2
L How to reset the address that has been hidden on GMB, if they move locations? Local Search 1
dateinadash This location has been suspended due to quality issues - going round in circles! Please help? Google My Business & Google Maps 2
Steve Attarian Has anyone had luck removing a Review by a non customer that gave one star because she noticed that the staff didn't wear masks when she walked by? Google My Business & Google Maps 4
M Google My Business has been 5 months, no verification code has been received Help & Support for Google Local 3
djbaxter Tired eyes or dry eyes? Firefox has an extension to help Websites, Software, and Security 1
S Clients Business name now has an "A" in front of all it's YEXT site listings Citations 1
djbaxter NEW New feature: You can now bump a thread if no one has replied to your question How To Guides 1
jpayne7 Claiming SAB That Has No Visible Claim Option Service Area Businesses 5
djbaxter Xenforo 2.2 has been released Forum Software Updates and Technical Issues 4
DanielTexasLira Has anyone done Local SEO on a Dual Pad Hotel (two different hotel brands sharing the same location)? Local Search 6
Tim Kahlert Listing has Title + Subtitle? Google My Business & Google Maps 7
Nikki Stine One SAB purchases another SAB, has reviews on both GMBs - possible to merge? Service Area Businesses 2
sixthcitysarah USPS Has Marked this Address Inactive? Recycle Bin 1
djbaxter SEO people continue to debate about E-A-T but Google has been clear and consistent Organic SEO 0
eshad Google has merged accounts but is showing an old listing Google Duplicates & Merges 1
Barb Davids Business Has Been Disabled, But Why Google My Business & Google Maps 2
sixthcitysarah Has anyone received Google Ads credits yet? Paid Search and Local Service Ads 23
C Service area business has no findable Place ID Google Local 101 6
J Has Anyone Experienced Automatic Suspension After Verifying Location Local Search 6
W Verified GMB has a ".com.au" but main website is ".com" Google My Business & Google Maps 2
Tiggerito Unfortunate event has triggered review and image attacks across multiple listings Help & Support for Google Local 6
T How has your experience been so far with Google's Redressal Complaint Form? Recycle Bin 2
T Has anyone had success reporting schema spam to google? Spam on Google 5
Rich Owings Home page text and map rankings -- has it changed? Google Algorithm Discussions 6
Rich Owings Large construction company has campus with multiple divisions Google Duplicates & Merges 4
T GMB has had my business in pending since June, 2018! Google My Business & Google Maps 6
M This location has been suspended due to quality issues. Learn more Contact Us Messages 1
Travis Van Slooten GMB Dashboard Has One Address But Displays a Different Address in Maps? Google My Business & Google Maps 1
faisal Your account has been rejected for the following reason: spam source. Contact Us Messages 0
nathangdavidson Competitor has added additional GMB profile for their home address, allowed? Google My Business & Google Maps 1
J This Pediatric Dentist has NO Idea Who She's up Against! Recycle Bin 0
D One of my clients has seen a new listing appear with a very similar name to theirs, but linking to their website Help & Support for Google Local 3
Michael S. Doran How has your experience been so far with Google's Redressal Complaint Form? Recycle Bin 0
AndySimpson Where has all the spam gone? Google My Business & Google Maps 3
J Tool Request: Ability to tell me all categories that a Google Maps listing has Local SEO Tools & Software 4
nathangdavidson Category being displayed isn't one client has selected NAP, Categories, Dashboard Data 2
Ellen Organization Has GMB Listing but Serves No Customers Google My Business & Google Maps 4
J Wondered if anyone has a list of businesses that trigger the maps Local Search 2
Chaddow Google Maps Driving Directions Update ? Has anyone seen this Google My Business & Google Maps 4
N GMB Q&A's only populating a few of the Q&A's that the business has posted NAP, Categories, Dashboard Data 13
S Has anyone seen improved rankings from doing GMB posts consistently? Google My Business & Google Maps 14
Tim Colling Has anyone tried / Does anyone use Local Viking Local Search Experts Forum 3
Tim Colling How has your experience been so far with Google's Redressal Complaint Form? Google My Business & Google Maps 58
Chaddow Has any one had this problem - Verifying a location appears in the knowledge graph but not in maps Google My Business & Google Maps 4
PaulSteinbrueck GMB listing has events for other organizations Google My Business & Google Maps 3

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

Trending: Most Viewed

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom