Sometime in 2012 my business was removed from Google Places and Maps. I'm not sure of the exact date. I also don't know why we were removed.
Our business was listed as Abracadabra Magic, Face Painting, and Balloon Twisting Parties. I have reported the problem to Google several times. Our business has a home office. We have been in business for 13 years and prior to being removed we were listed for a long time.
We do the majority, but not all, of our face to face business at the customer's locations. Prior to being removed I had no idea about the hide your address rule. Since then I have gone into our listing and edited it by hiding our address and even changing our name in the listing to Abracadabra Entertainment to avoid any possible keyword violations in the guidelines.
My competitors still have their addresses listed and I have even called some of them to see if they have hidden their addresses. We all have the same situation where we serve the customers on a face to face basis at the customers' locations the majority of the time. Everyone I asked said that they had not hidden their addresses and had check marked that they served the customers at the customers locations. Typical searches might be: magicians Indianapolis, Indianapolis balloon artists, Indianapolis face painters.
I am trying to be patient but have read that some businesses have not been put back onto Google Places and Maps after several months of reporting it and waiting. I have received automated replies from Google saying that they will look into the problem but the problem remains unsolved. We are still removed. Is there anything any of you can do to help me get back onto Google Places and Maps?
Thank you so much!!!
Our business was listed as Abracadabra Magic, Face Painting, and Balloon Twisting Parties. I have reported the problem to Google several times. Our business has a home office. We have been in business for 13 years and prior to being removed we were listed for a long time.
We do the majority, but not all, of our face to face business at the customer's locations. Prior to being removed I had no idea about the hide your address rule. Since then I have gone into our listing and edited it by hiding our address and even changing our name in the listing to Abracadabra Entertainment to avoid any possible keyword violations in the guidelines.
My competitors still have their addresses listed and I have even called some of them to see if they have hidden their addresses. We all have the same situation where we serve the customers on a face to face basis at the customers' locations the majority of the time. Everyone I asked said that they had not hidden their addresses and had check marked that they served the customers at the customers locations. Typical searches might be: magicians Indianapolis, Indianapolis balloon artists, Indianapolis face painters.
I am trying to be patient but have read that some businesses have not been put back onto Google Places and Maps after several months of reporting it and waiting. I have received automated replies from Google saying that they will look into the problem but the problem remains unsolved. We are still removed. Is there anything any of you can do to help me get back onto Google Places and Maps?
Thank you so much!!!
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