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Hey LSFers!
I realize many of you are at the LocalU event, but we created another resource for anyone providing review management services to clients (or wanted to beef up your strategy for your own biz).
How To Perform a Review Management Audit
In this article, Andrew goes through all of the metrics to track and how they can provide business insights when evaluating a business and their competitor's review portfolio.
We also have included a downloadable spreadsheet that offers a more in-depth sentiment analysis audit. (Tracking those review snippets across Google, FB, Yelp, etc.)
Check it out and let me know if there's something that we missed!
Read the entire post here.
I realize many of you are at the LocalU event, but we created another resource for anyone providing review management services to clients (or wanted to beef up your strategy for your own biz).
How To Perform a Review Management Audit
In this article, Andrew goes through all of the metrics to track and how they can provide business insights when evaluating a business and their competitor's review portfolio.
We also have included a downloadable spreadsheet that offers a more in-depth sentiment analysis audit. (Tracking those review snippets across Google, FB, Yelp, etc.)
Check it out and let me know if there's something that we missed!
Read the entire post here.