Joined
Jun 1, 2019
Messages
50
Reaction score
18
The Situation:

In an effort to "get my feet wet" again, I've volunteered my time and expertise to help a local non-profit fraternal organization to do basic, local SEO. Meaning claim all the citation services & sites, make the NAP consistent, etc... The organization has been around for decades, they have a website, and are active on Facebook. There are two people who "work on the website", and there is a President and a Secretary of the organization.

Initially, when I saw the GMB listing, it appeared unclaimed because there's a button that says "Claim this business" with a blue shield icon to the left of it. My thinking was the GMB wouldn't offer the general public to claim a GMB if it were already claimed. So I spoke to both the President and the Secretary, explained to them what I wanted to do, got permission to do it, and set-up a dedicated gmail account to "do the local citations". But then, during the coversation, the both mentioned that there are two other volunteers that "do the website" and that those two volunteers were "reluctant" at having to do this kind of volunteer work. So it seemed to them that having someone that actually wanted to do something with the website was a good idea.

So, I'm getting ready to claim the business, and that's when I realized that maybe it's already been done. I don't want to step on anyone's toes, or create problems so I'm posting this as a 1st step, because I'd rather not have to find the two volunteers and go through a whole process with them, possibly creating friction with the President and Secretary. If I know for a fact it's been claimed already, then it's a matter of negotiating with the other two volunteers whether or not they are willing to allow me to help do what I can do (more complex, slower, riskier), however if the GMB is not claimed, then I can go forward and do an aspect of "stuff with the website" that they may not have ever considered doing. So I'm hoping someone can give me some kind of "magic bullet" information that clarifies this question before I have a conversation about this with anyone. I'm trying to tread lightly here.

The GMB has lots of photos, and a Facebook icon, and I can't tell if that's because someone uploaded this data to a claimed GMB, or if there's some kind of automatic feed coming from Facebook. The NAP is quite clouded, and so this (Local SEO work) is something that the organization can really use, but volunteers can get quite territorial so it's best to be very careful with how one goes about things.
 
Joined
Jun 1, 2019
Messages
50
Reaction score
18
If it says "claim this business", then it's unclaimed. Even if it's claimed, when you try to claim it through GMB, it will notify you that someone else already owns this business and give you a partial email address.
Thanks for the "magic bullet" answer.
 
Similar threads
Thread starter Title Forum Replies Date
steviephil GMB Support telling me to delete & re-add listing to change its language? Multi-Location Issues 4
Tim Colling How to tell which GMB listing a case number refers to? Google My Business & Google Maps 5
Oliver Keates How can I tell if a GMB listing is claimed Google My Business & Google Maps 2
jasonfox I own a Real Estate Brokerage with 40 agents. What do I tell my agents when they can not create a GMB? Google Duplicates & Merges 17
JulJameson Who can tell me more? Recycle Bin 1
Rich Owings How to tell if a Factual listing exists? Citations 4
J Tool Request: Ability to tell me all categories that a Google Maps listing has Local SEO Tools & Software 4
jaywilner How to tell if a Google page is verified/claimed Google My Business & Google Maps 5
N Re: Local SEO: It's No Laughing Matter - 121 Comedy Movie References Tell the Whole S Recycle Bin 1
Garrett Sussman Make Sure Your Brand is Telling the Same Story as Your Reviews Local Reviews 6
J Is there a way to tell if someone is 301 redirecting to your site. Local Search 1
Conor Treacy 1 company, 2 locations (one physical, one service) - what to tell google? Local Search 6
Linda Buquet Do you have a Google Penalty? How to Tell & What to Do Organic SEO 4
L ▶ Content, Clicks, & Conversion: Online Marketing Pros tell their secrets - Video Local Content 0
Linda Buquet ▶ Content, Clicks, & Conversion: Online Marketing Pros tell their secrets - Video Local Content 0
Linda Buquet Local SEO: It's No Laughing Matter - 121 Comedy Movie References Tell the Whole Story Local Search 1
A How do I tell if I have a duplicate google plus listing?? Help & Support for Google Local 5
shondarogers Can you tell if a Google+ Local listing is already claimed in someone else's dash? Google My Business & Google Maps 1
S How Can You Tell if a Plus and a Plus Local Page have merged? Google My Business & Google Maps 5
M Call Tracking Numbers: Did This Guy Just Tell Businesses to Commit Local Suicide? NAP, Categories, Dashboard Data 3
Mike Wilton Call Tracking Numbers: Did This Guy Just Tell Businesses to Commit Local Suicide? NAP, Categories, Dashboard Data 3
JoyHawkins Best Way to Tell if a G+ Business Page has been Merged with the G+ Local Page or Not Local Search 17
Colan Nielsen What to tell a client who lost 20+ reviews except 1 negative review Local Search 5
D A client has 3 verified GMB's across 2 states,with service pages for each location. Should service pages have only their respective locations address? NAP, Categories, Dashboard Data 1
rich_marlatt What is the GMB best practice for moving offices? All Things Google My Business [PRIVATE] (LocalU) 2
djbaxter Webinar GMB Best Practices for Multi-Location Sites: Live Webinar April 14, 2021 Events 0
WilliamA Free Chrome browser extension for GMB Categories. NAP, Categories, Dashboard Data 7
J Getting Rid of Incorrect Highlights in GMB mobile listing ( highlights you can't update on back end ) Google My Business & Google Maps 1
RobertCarnitas Google Posts Live on GMB, But Not Showing in GMB Dashboard Google My Business & Google Maps 1
abbiebeltran GMB Verification Postcard Update - What Does 2021 Postcard Look Like? Google My Business & Google Maps 1
NexstarNickR Google Star Rating: LSA vs. GMB All Things Google My Business [PRIVATE] (LocalU) 2
N What category should be selected for such business in GMB? Google My Business & Google Maps 6
T GMB Getting suspended after verification. Help & Support for Google Local 4
greenworld_ Adding a new location extension for a separate GMB listing Paid Search and Local Service Ads 1
M Removing old GMB listing from previous owner of premises Google My Business & Google Maps 1
Greg Bernhardt Attribution for product clicks in GMB panel Google My Business & Google Maps 1
1 GMB Listing Disabled after updating address... Google My Business & Google Maps 12
BrentCarnduff GMB account suspended - why? Help & Support for Google Local 1
TriciaClements 3 Businesses - how to handle GMB listings for SAB? Google My Business & Google Maps 4
NevenaIvanova Additional Phone Number in GMB dashboard Google My Business & Google Maps 1
rayrober GMB Messaging does not turn on Help & Support for Google Local 2
BenFisher PSA: GMB Not Showing Address Form on Verification - BUG Google My Business & Google Maps 3
Kevin Marshall Thoughts On Wix and GMB Announcement Websites, Software, and Security 2
Rich Owings GMB products with UTM tracking not showing in GSC Help & Support for Google Local 1
Vincent_Bakker Can't control GMB because primary owner died Google My Business & Google Maps 5
S 2 GMB Suspended for Two Different Owners Multi-Location Issues 4
J Reporting unethical GMB practices Google My Business & Google Maps 2
hajnasiewicz GMB repeatedly changing Health & Safety and Service Options Local Content 6
J GMB Showing County Instead of City Google My Business & Google Maps 4
Matt Chauhan Opinion on entering service areas within the GMB dashboard for Brick and Mortar Businesses NAP, Categories, Dashboard Data 2

Similar threads

Login / Register

Already a member?   LOG IN
Not a member yet?   REGISTER

Most UpVoted Answers

LocalU Podcasts

  Promoted Posts

New advertising option: A review of your product or service posted by a Sterling Sky employee. This will also be shared on the Sterling Sky & LSF Twitter accounts, our Facebook group, LinkedIn, and both newsletters. More...
Google Product Exert


Top Bottom