Huge drop in calls despite the same rankings

[Timur]

According to regular Brightlocal (as well as local and gridmybusiness) reports, the profile averaging the same map rankings as in September for the main keyword appliance repair. However, calls dropped drastically. Could it be just market slowness? I doubt it.

 

[JoyHawkins]

What are the top keywords that you get traffic from?

 

[Timur]

What are the top keywords that you get traffic from?

1.appliance repair
2.samsung appliance repair
3.appliance repair near me

 

[JoyHawkins]

I would suggest checking to see how you look on mobile. Sometimes the placement of the local pack is different than on a computer.

Also were you running ads before by chance?

 

[Timur]

I would suggest checking to see how you look on mobile. Sometimes the placement of the local pack is different than on a computer.

Also were you running ads before by chance?

I am not sure I know how to check mobile rankings separately.

I do run Google Ads occasionally but I don`t think it`s related because I almost didn`t use ads during summer.

One theory that I heard from my friend is that after announcing the merging of GBP and LSA, Google is downgrading GBPs in favor of LSAs.

 

[JoyHawkins]

If LSAs just launched then yes it definitely takes some traffic away from the local pack.

You should be able to do mobile tracking with BrightLocal. You can also search the terms yourself on your phone using an incognito browser to see what the search results look like.