More threads by brentnau

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Aug 29, 2013
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Client has clickable business address on their Instagram profile. When on iPhone you are presented to open in Google Maps or Apple Maps. Clicking on the Apple Maps link brings the user to a bad PIN location for the address. The interesting thing is when searching for the business in the Apple Maps app it shows the correct location of the PIN. Their Facebook page address information is correct and shows the right PIN location.

I did see that Facebook has joined the OpenStreetMap dot org. I am not sure if OSM is related to the issue but I can not verify the street address through their search functionality. Any other source data that may be influencing this PIN location issue?
 
No idea how to fix this but I am going to bump this for you in case someone else does! My best advice would be to contact Instagram support and ask them to look into it
 
This is interesting! I don't know any other sources that could be giving this pin location error.
I agree in contacting Apple Business Connect support. They have been very helpful lately and anytime I run into any Apple Maps issues they have been able to address it pretty quick. I've found the easiest way to connect with them is through support within the ABC dashboard. Please update us if you are able to get this addressed, I'm very curious.
Good Luck!

Screenshot 2024-12-12 at 9.14.08 AM.jpg
 

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