Is Google Chat HIPAA Compliant?

[Yeep]

Hello, is there any documentation out there about Google Chat/Messages being HIPAA Compliant?
Thank you.

 

[Colan Nielsen]

I found this in their help center.

Encryption and HIPAA compliance
Google encrypts messages sent between users and agents. Messages received on a user’s device are encrypted by any user-configured encryption for the device.

About Business Messages - Business Messages Help

You can give your customers a mobile conversational channel using Business Messages. Through entry points on Google Maps, Google Search, and brand websites, you can create customer-centered chat exper

support.google.com

 

[JeffClevelandTN]

Hello, is there any documentation out there about Google Chat/Messages being HIPAA Compliant?
Thank you.

Google has come a long ways in the last two years or so to make their Business services HIPAA compliant. At a minimum you need to:
Subscribe to a Business or Enterprise Workspace Plan
Sign a BAA with Google
Utilize PHI best practices within the Google Workspace for the products considered HIPAA compliant capable

This first link sums it up and the second link to a Google PDF goes into a lot more detail:

HIPAA Compliance with Google Workspace and Cloud Identity - Google Workspace Admin Help

Ensuring that our customers' data is safe, secure and always available to them is one of our top priorities. For customers who are subject to the requirements of the Health Insurance Portability an

support.google.com

https://services.google.com/fh/files/misc/gsuite_cloud_identity_hipaa_implementation_guide.pdf

Hope this is helpful!

 

[JeffClevelandTN]

Sorry, meant to include this article too