Issue for google my business

[malo2009]

good evening experts
we have a problem in google my business since someone was working in the company and he has gone away from our company
after that he stole the profile and we can't get access in the account
so please we need a solution for this issue

 

[Colan Nielsen]

You will want to go through the process to request ownership.

Request ownership of a Business Profile - Google Business Profile Help

Get verified If a Business Profile on Google has been verified and you're authorized to manage

support.google.com

If you run into issues, you can contact support.

 

[malo2009]

You will want to go through the process to request ownership.

Request ownership of a Business Profile - Google Business Profile Help

Get verified If a Business Profile on Google has been verified and you're authorized to manage

support.google.com

If you run into issues, you can contact support.

But now we do not have the Google account from which Google My Business was created. Will these steps work with this approach?

 

[Colan Nielsen]

Yes. That process is designed to initiate an ownership transfer request and ultimately the actual transfer of the GBP if you can prove your ownership.

 

[malo2009]

Thanks for your help