Issue with GMB Profile Creation and Verification for Legitimate Locksmith Business in Florida

[vermin22]

We are a legitimate locksmith business based in Florida and initially had our location successfully pinned on Google Maps. However, our Business Profile was unexpectedly suspended. Despite submitting an appeal, it was denied.



Following this, we attempted to create a new account from scratch. We utilized video verification with our storefront and provided comprehensive documentation, including:

• Photos of the storefront

• Sunbiz link and supporting PDF

• A recent utility bill matching the business address

• A letter from the IRS with our EIN

• Florida’s resale tax certificate



Unfortunately, this approach also failed. During the appeal process, the suspension reasons cited were:

• Business Profile suspended

• Posting restriction



When we submitted the manual reinstatement form, we received the following response:



“It looks like your Business Profile is not eligible to display on Google per our quality guidelines. Review our guidelines for representing your business on Google.”



We are at a loss for how to proceed to verify our legitimate business and have it displayed on Google. Are there any additional steps or suggestions you can provide to resolve this issue? Any guidance would be greatly appreciated.

 

[keyserholiday]

Due to repeated abuse in this category, Google is making it more difficult to get reinstated. You can post for help here.

 

[sarmcl]

We are a legitimate locksmith business based in Florida and initially had our location successfully pinned on Google Maps. However, our Business Profile was unexpectedly suspended. Despite submitting an appeal, it was denied.



Following this, we attempted to create a new account from scratch. We utilized video verification with our storefront and provided comprehensive documentation, including:

• Photos of the storefront

• Sunbiz link and supporting PDF

• A recent utility bill matching the business address

• A letter from the IRS with our EIN

• Florida’s resale tax certificate



Unfortunately, this approach also failed. During the appeal process, the suspension reasons cited were:

• Business Profile suspended

• Posting restriction



When we submitted the manual reinstatement form, we received the following response:



“It looks like your Business Profile is not eligible to display on Google per our quality guidelines. Review our guidelines for representing your business on Google.”



We are at a loss for how to proceed to verify our legitimate business and have it displayed on Google. Are there any additional steps or suggestions you can provide to resolve this issue? Any guidance would be greatly appreciated.

Been dealing with same thing. I have literally zero clue what is wrong with profile(both appeals rejected). Tried Google support forum and while I provided the info to expert Google again rejected it. Nobody can tell you whats wrong. Its vague and ridiculous. Volunteer told me to check the service areas. Make sure they dont overlap with another location. They dont. They dont go over the 2 hour driving distance. We have all of the documents needed so its super frustrating.

 

[keyserholiday]

I suspect there is another ban on locksmiths getting reinstated.

 

[sarmcl]

I suspect there is another ban on locksmiths getting reinstated.

Thats kind of what I am thinking. Everything on this follows guidelines. Very frustrating.

 

[vermin22]

I found there is typo in word beach in address at Sunbiz. Can it be the reason why it got suspended after verification?

Sunbiz link