Issues with GBP Reporting using the API

[LakewoodSEO]

Our reporting team is seeing deflated numbers this month with the new API. Does anyone know what may have changed. I know some metrics will be removed in May, but we've updated those and should be seeing normal numbers. These look way off and we are looking on a way for our account managers to explain that on our reporting calls. Any input is appreciated!

 

[JoyHawkins]

I feel like @krystaltaing would know.

 

[krystaltaing]

Our reporting team is seeing deflated numbers this month with the new API. Does anyone know what may have changed. I know some metrics will be removed in May, but we've updated those and should be seeing normal numbers. These look way off and we are looking on a way for our account managers to explain that on our reporting calls. Any input is appreciated!

Are you seeing drops in more than just views? If it's just views, then this should help explain: Why Have My Google Business Profile Views Dropped? | Uberall

 

[LakewoodSEO]

I shared with me team and will let you know if it's more than just views. This helps, thanks!