Jul 3, 2017
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Do you feel that keywords in Google reviews (or responses from the business) have any real benefit? I know that keywords in a review are often highlighted when they're the same as the searcher's, and that might have a tiny effect on CTR, but other than that, anything? It doesn't help ranking on Maps and it doesn't affect which reviews are shown in search results or anything like that, does it?

Thanks in advance.
Mar 15, 2016
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Eric Rohrback

Oct 3, 2012
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It's not just keywords, it's topics. So the more relevant the review is to the search, the better the page will perform. Think of reviews as you would for site content. Obviously I'm not saying tell people what keywords and terms to use in their review, but the more descriptive a review is, the more it helps.

It's another content source that links your business to the topic the user is searching. That's why longer and more descriptive reviews are better than simply leaving a star rating.

So if you're leaving a review for another business, help them out and actually talk about your experience with them. :)

Greg Schueler

Mar 14, 2013
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Keywords in the reviews seem to have a high impact. Not so much in the replies, but that is expected as that could be taken advantage of.


Sep 11, 2016
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I feel like there may be something to this. Does anyone have a definitive case study showcasing certain keywords ranking in the 3 pak because of keywords naturally occurring in the Google reviews?


Sep 11, 2016
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You can refer to the local SEO guide study that Linda linked to in an earlier post on this thread.

Sent from my XT1650 using Tapatalk

Hi Colan, thanks for your input. Although a credible document (especially when it's cited by Linda), it's not a detailed case study.

I realize it's tough to isolate just one single SEO variable, but that's what I'm aiming for.
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