Listings actions removed

[Delwin Horsthemke]

Hi,

Hope this is the right place to ask this but our listings are illustrating 0 actions and most of their impressions have also seemed to start from 0. One example the impressions in January was 204 and actions 35 and in February dropped to 16 impressions and 0 actions.
Has this been experienced by anyone else?

 

[Linda Buquet]

Hi Delwin,

Welcome and thanks for posting.

This is the right place for a general discussion, but if we get more in-depth on this particular listing then I may move it down to the help section.

With the limited info you gave here is what I can tell you...

1st of all Places analytics are pretty hit and miss and I seldom even look at them. They are often buggy so that could be the case here. So if you are still ranking and listing is live and working right, I would not worry too much about the stats.

I'd 1st check to be sure the listing is working right. If you click view from dashboard does it go to the right listing?

Next I'd check to see if the ranking dropped. If it has there are many many reasons that could have happened and we'd need to investigate further.

If you care to post a link and give us more history and let us know if there was a major rank drop and give us one primary key phrase, I'll move this down to help and we can investigate in more detail.

 

[Delwin Horsthemke]

Hi Linda,

Thanks for your prompt response.
The listings are working correctly, clicking on the dashboard takes us to the correct listing.
We have brands with multiple locations that we upload and monitor and have software to monitor the rankings but the listings can fluctuate consistently.
One of the brands has been effected quite drastically with the values in the analytics and we use these to report back to the various brands. I have also noticed that alot of the other ones Actions have reduced to 0 when last month they were over 100?
What could you recommend as this is not just for one listing but for multiple locations?
We did change the categories slightly and shuffled the pictures around and that was the only notable changes we have made recently.

Any help in this regard would be appreciated.

Delwin

 

[Colan Nielsen]

I'm noticing quite a few listings with 0 actions as well. My senses tell me it's a result of some movement going on behind the scenes with the Places dashboard. Upgrades, tweaks...etc.

 

[Linda Buquet]

I agree Colan!

Started new central post on this issue. Please stay tuned to this thread for updates.
http://localsearchforum.catalystema...tics-problem-impressions-actions-dropped.html

 

[curiouslyjade]

@Delwin, can you post a link to the affected page, please? We're trying to have the team look into this.

 

[Delwin Horsthemke]

Hi Colan,

Thanks for your reply.
https://maps.google.co.za/maps/place...32f02879062bb0
This is a link to one of the listings that is effected after clicking on "See your listing on Google" and goes into "We currently do not support the location".
This is for the whole accounts listings.
https://maps.google.co.za/maps?hl=en...ed=0CDYQrwswAA
https://plus.google.com/118304580252...ut?gl=za&hl=en
Hope the above links work
Help please?