InfinityExists
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- Jun 29, 2025
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Me and my business partner were running both Google ads and local service ads. I paused the Google ads, but I continued getting my card charged with what it looked to be a different ad account number. I called Google Ads and they told me all ads are paused and i should not be getting charged. Assuming my card was stolen at this point, i opened a dispute with my bank. A week later, my Google local service ads account was suspended. Apparently the wrong credit card was on the local service ads account (it was supposed to be my business partner's, but instead it was mine). I tried appealing multiple times. I've verified my credit info multiple times but now the charges won't show on the card to verify. I contacted support, but they were not able to help. Not sure what to do at this point... we are losing business and we cannot run ads!!
Right now, this is the error on my LSA account: "Service may be suspended. - You've significantly exceeded your payment threshold, and your service may be suspended. Make a payment to keep your service running."
It will not allow me to make the payment after verifying my info multiple times
Any ideas or recommendations welcome!
Right now, this is the error on my LSA account: "Service may be suspended. - You've significantly exceeded your payment threshold, and your service may be suspended. Make a payment to keep your service running."
It will not allow me to make the payment after verifying my info multiple times
Any ideas or recommendations welcome!
