Moved Pin - "suggest an edit" is a NOT an option - Help?

[RichLamendola]

Hope everyone is well, and here in the states looking forward to Thanksgiving.

So I had no idea that my pin was moved -- guessing you have to check it every day or there's some sort of thing/SASS tool that monitors this?

My pin was moved. I followed the instructions in the thread here on Local, and I don't have the option to put it back. I tried in private browser, but it wants me to sign in.

How do I get back to my service area? And how does something like this get monitored going forward?

Thanks!!

R

 

[Jannell Howell]

Hi RichLamendola. Do you have an alternate Google account? ...one that isn't managing your Google Business Profile? You can suggest the map marker position change from that account. OR, ask someone you trust to suggest the edit.

 

[RichLamendola]

Hi RichLamendola. Do you have an alternate Google account? ...one that isn't managing your Google Business Profile? You can suggest the map marker position change from that account. OR, ask someone you trust to suggest the edit.

Ah, I can do that! Yes, okay. I will do it later. We are going to see family for pre-thanksgiving. I can grab one of their phones, go to google maps, and type in brandbliss, 'suggest edit' and correct the location?

How are people managing this besides LQQKING every day? Is there a tool that monitors pin placement?

 

[RichLamendola]

** UPDATE ** I tried to do this from my wife's cell, and when I click to "suggest edit" with her phone, the option to correct the address isn't given. Could this be due to the fact I'm a service area business or...?

 

[JeffClevelandTN]

Hi @RichLamendola, yes it is because you are a Service Area Business (SAB). Google Business Profiles that are SABs do not display a pin on Google Maps to the public. Your only option is to set your service areas while logged into your GBP.

From Google:
You can’t set your service-area as a distance around your business. If you previously set up your service area in this way, you can’t edit it. Instead, you must specify your service area by city, postal code, or another type of area.
Keep in mind:

• You can have up to 20 service areas.
• The boundaries of your overall area should not extend farther than about 2 hours of driving time from where your business is based.

If you change your business type from a storefront to a service-area business or hybrid business, keep in mind:

• If you do serve customers at your business address and also have a service area: Enter both your address and service area.
• If you don't serve customers at your business address: Clear the address field and only enter your service area.