Photos Not Uploading

[sarmcl]

So I spent HOURS yesterday adding high quality images (external & internal) of our clients senior living communities and NONE got approved which is awesome.

Now theres a problem with the "new" GBP dashboard with adding images? Is anyone else having issues?

I ran them through Vision AI as a test and nothing wrong with these.

 

[keyserholiday]

Yes, there is an issue with uploading images at the moment. I am seeing these complaints on the forum and on Reddit.

 

[liftmarketinggroup]

That sounds very frustrating. I had issues yesterday. For me the progress bar for uploading filled completely in, & then never resolved to show a completed process or added the photos.

This morning I found a new route around the bug. Working from a desktop, approach adding photos from the knowledge panel "Add photos" button and not from the Business Profile dashboard. Hope it works for you, too.

 

[sarmcl]

That sounds very frustrating. I had issues yesterday. For me the progress bar for uploading filled completely in, & then never resolved to show a completed process or added the photos.

This morning I found a new route around the bug. Working from a desktop, approach adding photos from the knowledge panel "Add photos" button and not from the Business Profile dashboard. Hope it works for you, too.

Yup tried both ways. Nothing gets approved.

 

[JS Girard]

I've had a case where the pictures were showing as "not approved", and then a few days later they were visible. This is systematic on new profiles (Who have had a delay of several days before showing pictures for at least a year now). I think Google somehow is showing a "failed/rejected" status for images that are, in fact, merely awaiting approval.

 

[sarmcl]

I've had a case where the pictures were showing as "not approved", and then a few days later they were visible. This is systematic on new profiles (Who have had a delay of several days before showing pictures for at least a year now). I think Google somehow is showing a "failed/rejected" status for images that are, in fact, merely awaiting approval.

Thank you! I checked this morning and they are all on the listings. Phewwww! Thank god I didnt delete them off!

 

[Orioricm]

I had the same problem with a new profile. I asked Google support for help via chat and they resolved it within 24 hours.

 

[Claudia]

I'm having issues with photos for all my clients. I no longer see the not approved but they sometimes don't fully upload. I will upload the photo and see the gray vertical line but then it gets stuck and never refreshes.

 

[dnp]

I'm having issues with photos for all my clients. I no longer see the not approved but they sometimes don't fully upload. I will upload the photo and see the gray vertical line but then it gets stuck and never refreshes.

Me too! I always try to compress the pictures and sometimes the trick works but a lot of time it gets stuck during the upload