Possible SAB glitch?

[keyserholiday]

I have seen two GBPs where they hide their address and switch to showing the address. The first was set to cover all of the US. They asked me to help them remove their old GBP. It was already asked of me to remove it before the address was suspended. The second person reached out to me because their competitor had created a fake GBP in their market. Their SAB doesn't seem to be in violation The only violation I see for the second GBP is that it might fall into a restricted category.

 

[JS Girard]

I'm a little confused. Is the problem that the GBPs were abruptly suspended or something about the address being shown despite an edit to hide having been supposedly accepted? The latter I do have some experience with (you can check for that bug by checking whether google sistematically rejects edits tothe service area).

 

[keyserholiday]

I'm a little confused. Is the problem that the GBPs were abruptly suspended or something about the address being shown despite an edit to hide having been supposedly accepted? The latter I do have some experience with (you can check for that bug by checking whether google sistematically rejects edits tothe service area).

The addresses were hidden by the users, and all of a sudden the addresses were made visible.

 

[JS Girard]

The addresses were hidden by the users, and all of a sudden the addresses were made visible.

So it's as if the edit was fully reverted? While I haven't encountered that directly, I can imagine a full-country service area causing that.

Or is the edit still actually showing hidden in the NMX dashboard, yet visible on map?

That second one is the situation I have ran into multiple times. Usually it was caused by trying to hide the address while edits to the service area were pending, or vice versa. The reliable solution we knew of was to show the original address again and then doing the edit properly. In Quebec, showing the address did not usually trigger reverification as long as it was the exact same address that was hidden, but in English regions, it probably will require reverification...